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XpertHR 2011 selection interviews survey: effectiveness and training

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Source: IRS Employment Review

Date: 10-01-2011

Publisher: IRS

XpertHR 2011 selection interviews survey: effectiveness and training

TOPICS:

recruitment	selecting staff
training and development	training tools and techniques
equal opportunities	equal opportunities policy and practice

SECTORS:
manufacturing (other)
public services
services (other)

AUTHOR: Rachel Suff

Interviews remain the cornerstone of the selection process and have developed into a sophisticated tool. XpertHR research explores the various techniques that employers use to boost their reliability.

On this page:
Effectiveness of interviews as a selection tool
Chart 1: Effectiveness of interviews
Use of structured interviews
Semi-structured approach to interviews
Types of interviews - overview
Number of interviews per candidate
Telephone interviews
Competency-based interviews
Behavioural questioning technique
Questions on hypothetical situations
Stress questions
Interviewers' roles and responsibilities
Chart 2: Who takes the lead during the interview?
Planning the interview
Training for interviewers
Chart 3: Training that interviewers are expected to complete prior to interviewing
Awareness of diversity issues
Chart 4: Diversity and equal opportunities training provided to interviewers
Our research
Additional resources on XpertHR.

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