Flexible working: Line manager briefing on managing a remote sales team (briefing)

Overview

This line manager briefing guides line managers on the law and good practice on managing a remote sales force. In this briefing, remote employees are those who spend the majority of their working time away from a fixed base, visiting domestic and commercial premises. 

Another briefing Line manager briefing on homeworking covers managing employees who work from home. 

This line manager briefing is accompanied by a PowerPoint presentation for training purposes. 
Download in PowerPoint

This briefing includes information on:

1. Recruitment
• required attributes of remote sales representatives
• supporting new remote sales representatives
2. Exercising control
3. Methods of communication
4. Time management
5. Performance management
6. Motivating remote sales representatives
• regular communication
• career development
• inclusion
7. Employers' health and safety duties
8. Assessing and controlling risks
   • training
   • identifying risks
   • taking precautions
   • supervision
9. Road safety
10. Reporting accidents and injuries
11. Safety of company property
12. Test yourself

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1. Recruitment

Line managers responsible for recruiting remote sales representatives should seek to determine whether or not candidates have the skills, attributes and experience that make them suitable for the role.