Line managers play a central role in implementing HR policies and procedures,
but are they up to the task and what support do they need?
- Improving line managers'
capability There has been an increasing trend towards devolvement
of responsibility for day-to-day people management issues to line
managers over the past few years, yet XpertHR research shows
that seven employers in 10 think that line managers are not comfortable having
Line manager training survey 2010: HR wants
compulsory training This 2010 survey on people management development
reveals significant gaps in training coverage and a broad consensus among
HR professionals that line manager training should be compulsory.
XpertHR absence initiatives survey 2010: role
of line managers is key Employers that are actively tackling sickness
absence achieve an average reduction in lost working time of 30%, and the
involvement of line managers is key to success, according to XpertHR
Return-to-work interviews survey 2010: line
managers' effectiveness The return-to-work interview is a well-established
tool, but its efficacy stands or falls according to the competence and
confidence of line managers.
Managing underperformance 2011 survey: line
managers' role The success of an organisation's ability to
deter poor performance and boost effective performance
among employees depends upon the role played by line
managers, according to our survey of 165 employers.