Learning how to conduct a difficult conversation is the most important aspect
of performance management training for managers, according to respondents in our
latest research, yet employers rarely make this mandatory.
How employers manage underperformance: 2012
XpertHR survey The first part of our research examines the extent of
underperformance and its underlying causes, and identifies the most effective
ways to tackle the issue.
Good practice: performance management This
XpertHR good practice manual discusses performance management, including
day-to-day and formal performance management systems, how employees and managers
can be encouraged to treat performance management seriously, and the use of
Line manager briefing on capability It is
advisable for all line managers to take active steps to manage any lack of
capability on the part of their employees. This line manager briefing
covers the topic of capability and aims to provide guidance on the effective
management of employees who are underperforming.
Line manager briefing on conducting effective
appraisals This line manager briefing aims to help line managers to
understand the processes involved in conducting effective