CIPD conference 2012: XpertHR resources

XpertHR offers a wealth of content directly relevant to the full spectrum of topics up for discussion at the CIPD conference in Manchester on 6 to 8 November 2012. 

This year's CIPD conference has 59 seminars and keynote sessions covering the key business issues that will shape the HR agenda for the coming year. We have put together a reading list for each session. 

Go straight to XpertHR reading lists for each session by clicking the session titles in the list below, or browse the full list by scrolling down the page. 

XpertHR reading list: CIPD conference 2012

Tuesday 6 November 2012 10:00-11:15
What matters now - how to win in a world of relentless change, ferocious competition and unstoppable innovation

Tuesday 6 November 2012 11:45-12:30
How to engage a geographically dispersed workforce
Building employee advocacy through aligned business and people strategies
Managing extensive organisational change
Adapting HR to the changing work place: making sure HR stays relevant to the needs of today's employees

Tuesday 6 November 2012 14:00-14:50
Switching to direct recruiting: how to control the process and reduce costs
OD in practice: building organisational effectiveness in Nationwide
Aligning your HR strategy with your organisation's business goals
HR shared services - creating a high performing organisation through cultural change

Tuesday 6 November 2012 14:00-17:00
Building organisational influence and becoming a true partner
Team coaching: creating cultural change
Building trust in your organisation to enhance productivity

Tuesday 6 November 2012 15:10-16:00
How can HR improve influence with the board?
Constructing an effective internal communication network to improve employee relations
Using social media to enhance the recruitment process
#cipdYouthSpeak: what @OurYoungPeople are saying about the future - and why #HR needs to listen

Tuesday 6 November 2012 16:30-17:30
Incorporating flexible working into your business strategy
Preparing for real time information payroll changes
Recruiting international talent to fill the skill gaps in your organisation
Values-led leadership: restoring trust and enhancing engagement

Wednesday 7 November 2012 09:30-10:45
Maintaining employee engagement through SME growth
Making the case for learning and development investment
Commercially focused HR business partners
Attracting and retaining talent through effective employer branding

Wednesday 7 November 2012 09:30-12:30
Building a recruitment process that identifies the correct skills for your business
Managing difficult conversations
Creating organisational agility and resilience

Wednesday 7 November 2012 11:15-12:30
Simplifying your HR policies to drive strategic success across the organisation
Auto-enrolment: challenges, opportunities and lessons learned
Networking across boundaries: how collaboration and knowledge sharing drive innovation
How to retain talent for effective succession planning

Wednesday 7 November 2012 14:00-15:10
Building the workforces of tomorrow

Wednesday 7 November 2012 15:30-16:15
Using OD to drive culture change
Using social media to keep HR up to date: connecting, sharing and collaborating
Finalising the move from transactional to transformational HR
Creating a happy workforce that can deliver more with fewer resources

Wednesday 7 November 2012 15:30-17:30
Improving efficiency and productivity in the workplace by minimising legal challenges
Turning performance appraisal into a vital management tool
Strengths-based leadership: challenging leaders to successfully move outside their comfort zones

Wednesday 7 November 2012 16:45-17:30
Maximising your reward spend while keeping costs down
Hitting the bull's-eye with quality hires
Improving engagement rates in your organisation on a restricted budget
Using HR leadership to unite your organisation and successfully adapt to change

Thursday 8 November 2012 09:30-10:45
Effective employee relations to reduce conflict and create high performance
Keeping diversity on track: how to ensure that inclusion stays on the agenda
Making an impact through your people: future-focussed L&D
OD as a driver for change and organisational performance

Thursday 8 November 2012 09:30-12:30
Using employee engagement surveys to develop a business strategy and resolve your hidden organisational problems
Collecting relevant data that measures HR success
Developing HR's relationship with line managers to foster collaboration and improved organisational performance

Thursday 8 November 2012 11:15-12:30
Successfully leading public sector employee performance through budgetary cuts
Strategic approaches to delivering HR in overseas markets
Becoming an insight led people and knowledge function
Managing performance through change and organisational restructuring

Thursday 8 November 2012 14:00-15:00
Effective management of the new global talent realities
Getting OD on the agenda of your management team
Using the results of your people analytics to drive business improvement
What drives and delivers engaged employees?

Thursday 8 November 2012 15:20-16:30
Learning from the Olympics - inspiring a generation

What matters now - how to win in a world of relentless change, ferocious competition and unstoppable innovation

Tuesday 6 November 2012 10:00-11:15

Aligning employee performance with organisational goals: 2012 XpertHR survey Seven employers in 10 have a clear statement of their strategic direction, but knowledge of these objectives is scarce among less senior employees, and many organisations are missing opportunities to link their strategy effectively to performance. 

How to set up an employee suggestion scheme XpertHR's "how to" guide to setting up an employee suggestion scheme. 

How to engage a geographically dispersed workforce

Tuesday 6 November 2012 11:45-12:30

Flexible working: Line manager briefing on managing a remote sales team This line manager briefing guides line managers on the law and good practice on managing a remote sales force. In this briefing, remote employees are those who spend the majority of their working time away from a fixed base, visiting domestic and commercial premises. 

Bonus schemes 2011: providing an incentive Bonus and incentive payments, in whatever form, can be a key element of the reward package. They are primarily designed to promote, sustain and recognise high levels of performance. We present the results of XpertHR's extensive research on this often sensitive element of remuneration. 

Building employee advocacy through aligned business and people strategies

Tuesday 6 November 2012 11:45-12:30

Aligning employee performance with organisational goals: 2012 XpertHR survey Seven employers in 10 have a clear statement of their strategic direction, but knowledge of these objectives is scarce among less senior employees, and many organisations are missing opportunities to link their strategy effectively to performance. 

How employers align HR with the business: 2012 XpertHR survey HR strategies are usually integrated with, or linked to, organisational goals, but HR staff are removed from this planning process at one-third of the organisations in this XpertHR research. 

Managing extensive organisational change

Tuesday 6 November 2012 11:45-12:30

Managing change survey 2010: lessons learned Our research finds that recent major change programmes have helped increase profits at just one in four organisations. Employers have been hampered mostly by employee resistance and difficult economic conditions. 

Managing change survey 2010: the role of HR Our research finds that HR professionals want to be involved as early as possible in organisational change, so they can influence the way that change is managed, minimise the negative impact on employees, and improve the success rates of such programmes. 

Adapting HR to the changing work place: making sure HR stays relevant to the needs of today's employees

Tuesday 6 November 2012 11:45-12:30

Learning evaluation keeps housing trust's culture change on track Housing trust Central & Cecil embarked on an ambitious programme of culture change, with learning and development programmes at its core. Effective evaluation of the learning programmes has been an integral part of the process. 

HR careers survey 2011: qualifications versus business experience While the majority of the 668 respondents to our hr careers survey told us that they chose their career in the profession "by chance", most would opt for hr all over again. Our research also found that hr practitioners view professional qualifications as more important for advancing in hr than starting out in the profession. 

Switching to direct recruiting: how to control the process and reduce costs

Tuesday 6 November 2012 14:00-14:50

Attracting suitable candidates XpertHR reference manual guide to attracting suitable candidates. 

How to arrange cover for an employee's maternity leave If hiring external staff to cover, decide whether to recruit directly or via an agency. 

OD in practice: building organisational effectiveness in Nationwide

Tuesday 6 November 2012 14:00-14:50

What percentage of overall HR time is spent on strategic activities? Question from XpertHR's benchmarking service. 

HR roles and responsibilities: the 2012 XpertHR survey In its 10th year, our HR roles and responsibilities survey finds that HR, particularly within the public sector, is facing ongoing challenges to cut costs while headcount contracts. Despite another challenging year across all sectors, however, HR continues to grow in demand and influence within organisations. 

Aligning your HR strategy with your organisation's business goals

Tuesday 6 November 2012 14:00-14:50

HR roles and responsibilities: the 2012 XpertHR survey In its 10th year, our HR roles and responsibilities survey finds that HR, particularly within the public sector, is facing ongoing challenges to cut costs while headcount contracts. Despite another challenging year across all sectors, however, HR continues to grow in demand and influence within organisations. 

What are your views on the alignment of HR with organisational strategy? Question from XpertHR's benchmarking service. 

HR shared services - creating a high performing organisation through cultural change

Tuesday 6 November 2012 14:00-14:50

Finance: merit pay outstrips basic rises The median paybill increase in the finance sector matches the UK as a whole, but there are more pay freezes than last year and basic deals dropped down to 1.1%. 

How Dounreay Site Restoration introduced a new performance-related pay scheme As part of a new broadbanded pay and grading structure, nuclear decommissioning company Dounreay Site Restoration has revised its performance-related pay system to ensure a clear focus on rewarding individual contribution. 

Building organisational influence and becoming a true partner

Tuesday 6 November 2012 14:00-17:00

HR needs to invest in its own development, says report A report from Henley Business School looks at the factors behind successful HR departments and asks how others could do better. 

HR careers survey 2011: qualifications versus business experience While the majority of the 668 respondents to our HR careers survey told us that they chose their career in the profession "by chance", most would opt for HR all over again. Our research also found that HR practitioners view professional qualifications as more important for advancing in HR than starting out in the profession. 

Team coaching: creating cultural change

Tuesday 6 November 2012 14:00-17:00

How to make a success of employee coaching: the 2012 XpertHR survey Coaching programmes can deliver a broad range of valuable benefits - including improved business performance - if they have support at leadership level and the buy-in of employees, according to XpertHR research. 

How to deliver an employee coaching programme: the 2012 XpertHR survey Although eight employers in 10 use line managers as coaches, many have concerns about their competence in this area, according to XpertHR research. 

Building trust in your organisation to enhance productivity

Tuesday 6 November 2012 14:00-17:00

Employee engagement survey 2011: increased awareness, but falling levels Our research into employee engagement finds that awareness is growing among organisations, and many private sector employers especially are making concerted efforts to improve it. Respondents also believe that pay, quality of line management and job security are the factors that have the greatest influence on employee engagement. 

Improving employee engagement While there's a mountain of literature showing that engaged employees deliver better performance, there is little discussion about what it actually is that people engage with at work. Angela Baron, organisation development and engagement adviser at the CIPD, explains that it's not just the organisation, it's the people, the work itself and, sometimes, something else. 

How can HR improve influence with the board?

Tuesday 6 November 2012 15:10-16:00

How employers align HR with the business: 2012 XpertHR survey HR strategies are usually integrated with, or linked to, organisational goals, but HR staff are removed from this planning process at one-third of the organisations in this XpertHR research. 

Aligning employee performance with organisational goals: 2012 XpertHR survey Seven employers in 10 have a clear statement of their strategic direction, but knowledge of these objectives is scarce among less senior employees, and many organisations are missing opportunities to link their strategy effectively to performance. 

Constructing an effective internal communication network to improve employee relations

Tuesday 6 November 2012 15:10-16:00

IRS internal communications survey 2010: social media In this report on the IRS 2010 survey on internal communications, we find that online social media networking is only used by a limited number of employers to communicate with employees; half of those that use it, however, say it encourages employee collaboration and is cost-effective. 

Grievance procedures: (02) Collective grievance procedure Use this model policy to set out the steps that your organisation will take when two or more employees wish to raise a collective grievance and have it dealt with in one process and where no collective bargaining agreement is in place that provides for collective grievances. 

Using social media to enhance the recruitment process

Tuesday 6 November 2012 15:10-16:00

The potential of social media in HR HR professionals are beginning to realise the potential of social media - and it's not just about recruitment, says Jessica Twentyman. 

Using social media background checks in recruitment At a time when social media profiles are the norm and many people are falling into the trap of "over-sharing" personal information online, it is perhaps inevitable that recruiters would be tempted to have a sneaky peek at the digital lives being led by potential recruits to their organisations. 

#cipdYouthSpeak: what @OurYoungPeople are saying about the future - and why #HR needs to listen

Tuesday 6 November 2012 15:10-16:00

Developing future talent Every year, around this time, we read about the difficulties of recruiting graduates or school leavers. Usually, there are too many chasing too few opportunities or their skills are not suitable for business. But, apart from grumbling, what can employers do about this state of affairs? 

HR careers survey 2011: advancing in the profession Experience gained through generalist HR roles is the key factor in progressing a career in the field and lack of senior HR opportunities is the biggest barrier, XpertHR research finds. 

Incorporating flexible working into your business strategy

Tuesday 6 November 2012 16:30-17:30

Right to request flexible working XpertHR reference manual guide to the right to request flexible working. 

How to manage requests for flexible working How to guide to managing requests for flexible working. 

Preparing for real time information payroll changes

Tuesday 6 November 2012 16:30-17:30

HMRC consults on real-time information compliance HM Revenue & Customs (HMRC) has published a consultation document on how it plans to enforce the reporting of "real-time information" (RTI), in relation to pensions about benefit payments made and the income tax deducted. 

Procuring payroll software If you're in the market for payroll software, good advice could save you a packet. Will Mann sums up some of the key information on offer. 

Recruiting international talent to fill the skill gaps in your organisation

Tuesday 6 November 2012 16:30-17:30

How to employ foreign nationals XpertHR's "how to" guide to employing foreign nationals. 

Foreign employees: Employing people from abroad policy Use this model policy to outline your organisation's rules on employing overseas workers. 

Values-led leadership: restoring trust and enhancing engagement

Tuesday 6 November 2012 16:30-17:30

Employee engagement survey 2011: increased awareness, but falling levels Our research into employee engagement finds that awareness is growing among organisations, and many private sector employers especially are making concerted efforts to improve it. Respondents also believe that pay, quality of line management and job security are the factors that have the greatest influence on employee engagement. 

How to measure the success of learning: the 2012 XpertHR survey Our research finds that line manager input can be key to the successful evaluation of learning at an individual level, but this is jeopardised where managers lack commitment. 

Maintaining employee engagement through SME growth

Wednesday 7 November 2012 09:30-10:45

Why should SMEs invest in occupational health? Occupational health services are more prominent in larger organisations than in small businesses. Occupational health specialist Andy Phillips looks at why SMEs should invest in OH and how to decide on the type of services to offer. 

Balancing cost and efficiency: 2011 XpertHR learning and development budgets survey Using e-learning and line managers to deliver training are the most popular and effective ways to reduce costs in this area, XpertHR's latest research finds. However, one-third of employers believe that a tighter budget has reduced the efficiency of their training function. 

Making the case for learning and development investment

Wednesday 7 November 2012 09:30-10:45

Balancing cost and efficiency: 2011 XpertHR learning and development budgets survey Using e-learning and line managers to deliver training are the most popular and effective ways to reduce costs in this area, XpertHR's latest research finds. However, one-third of employers believe that a tighter budget has reduced the efficiency of their training function. 

Learning and development budgets: the 2011 XpertHR survey The average amount spent per head on learning and development has not risen since 2009, according to XpertHR's 2011 survey of 112 organisations. 

Commercially focused HR business partners

Wednesday 7 November 2012 09:30-10:45

HR needs to invest in its own development, says report A report from Henley Business School looks at the factors behind successful HR departments and asks how others could do better. 

HR careers survey 2011: qualifications versus business experience While the majority of the 668 respondents to our HR careers survey told us that they chose their career in the profession "by chance", most would opt for HR all over again. Our research also found that HR practitioners view professional qualifications as more important for advancing in HR than starting out in the profession. 

Attracting and retaining talent through effective employer branding

Wednesday 7 November 2012 09:30-10:45

XpertHR graduate recruitment survey 2011: recruiting and selecting talent The annual XpertHR survey of graduate recruitment strikes a small note of optimism for the 2011/12 hiring round, despite the fact that employers are still finding it difficult to attract high-quality graduates. 

Recruiting senior managers: 2011 XpertHR survey Recruiting high-calibre senior managers to fill vacancies can be a costly and time-consuming business, according to the latest findings from XpertHR. 

Building a recruitment process that identifies the correct skills for your business

Wednesday 7 November 2012 09:30-12:30

Labour turnover rates: 2012 XpertHR survey Line managers' greater involvement in recruitment is highlighting the importance of training them in the relevant skills; we talk to several employers about the training they have developed and examine some of the other benefits. 

XpertHR recruitment trends survey 2012: key metrics XpertHR's survey of recruitment trends finds that it takes employers six weeks and costs them £1,500 to fill a typical vacancy, with line managers playing the central role in recruitment. 

Managing difficult conversations

Wednesday 7 November 2012 09:30-12:30

Communication: Line manager briefing on handling difficult conversations This line manager briefing gives guidance on good practice when conducting difficult conversations, to give line managers the confidence to tackle difficult issues and to ensure the success of the conversation. It covers the importance of dealing with difficult issues, preparation for and conduct during the conversation, and what should be done following the conversation. 

Podcast: How to handle difficult conversations and work-related stress On 12 February 2010 XpertHR Weekly: employment law guidance on how to prepare for and handle difficult conversations in the workplace and how to identify and deal with an employee suffering with work-related stress and the possible legal and practical consequences of not doing so. 

Creating organisational agility and resilience

Wednesday 7 November 2012 09:30-12:30

Understanding the importance of resilience A positive mindset can help individuals to overcome the most difficult of situations. Occupational health specialist Anna Harrington discusses the importance of resilience both in and out of the workplace. 

Health and safety: Disaster contingency plan Use this model plan as part of the company's policy manual or staff handbook, or to provide to employees when there is the threat of a disaster such as a terrorist attack or natural disaster. 

Simplifying your HR policies to drive strategic success across the organisation

Wednesday 7 November 2012 11:15-12:30

How employers align HR with the business: 2012 XpertHR survey HR strategies are usually integrated with, or linked to, organisational goals, but HR staff are removed from this planning process at one-third of the organisations in this XpertHR research. 

Strategic reward at Senergy Energy services company Senergy has reshaped its rewards programme, putting greater emphasis on linking business objectives to employee benefits. 

Auto-enrolment: challenges, opportunities and lessons learned

Wednesday 7 November 2012 11:15-12:30

Pensions auto-enrolment: Prepare for pensions auto-enrolment Prepare for your organisation's pensions auto-enrolment staging date, the date from which you will be required to auto-enrol specified workers into a qualifying workplace pension scheme and make mandatory employer contributions. 

Pensions auto-enrolment - categories of worker The Pensions Act 2008 places auto-enrolment duties on all employers in respect of certain types of worker. The extent of the employer's duties depends on the category into which a worker falls, which is determined by the worker's age and earnings. 

Networking across boundaries: how collaboration and knowledge sharing drive innovation

Wednesday 7 November 2012 11:15-12:30

Aligning employee performance with organisational goals: 2012 XpertHR survey Seven employers in 10 have a clear statement of their strategic direction, but knowledge of these objectives is scarce among less senior employees, and many organisations are missing opportunities to link their strategy effectively to performance. 

How to set up an employee suggestion scheme XpertHR's "how to" guide to setting up an employee suggestion scheme. 

How to retain talent for effective succession planning

Wednesday 7 November 2012 11:15-12:30

Succession planning: employer practice There are a number of tools and techniques that employers can use to support succession planning, including the use of competencies and succession planning committees, but our research finds that definitive plans are still principally focused on senior-level roles. 

Informal versus formal succession planning strategies Succession planning can be a low-cost way of retaining key employees and filling important posts, but our latest research finds that few employers invest in a formal process. 

Building the workforces of tomorrow

Wednesday 7 November 2012 14:00-15:10

HR roles and responsibilities: the 2012 XpertHR survey In its 10th year, our HR roles and responsibilities survey finds that HR, particularly within the public sector, is facing ongoing challenges to cut costs while headcount contracts. Despite another challenging year across all sectors, however, HR continues to grow in demand and influence within organisations. 

Developing future talent Every year, around this time, we read about the difficulties of recruiting graduates or school leavers. Usually, there are too many chasing too few opportunities or their skills are not suitable for business. But, apart from grumbling, what can employers do about this state of affairs? 

Using OD to drive culture change

Wednesday 7 November 2012 15:30-16:15

Finance: merit pay outstrips basic rises The median paybill increase in the finance sector matches the UK as a whole, but there are more pay freezes than last year and basic deals dropped down to 1.1%. 

How Dounreay Site Restoration introduced a new performance-related pay scheme As part of a new broadbanded pay and grading structure, nuclear decommissioning company Dounreay Site Restoration has revised its performance-related pay system to ensure a clear focus on rewarding individual contribution. 

Using social media to keep HR up to date: connecting, sharing and collaborating

Wednesday 7 November 2012 15:30-16:15

Ten social media legal risks for employers The increasing use of social media sites can have huge ramifications for both employers and employees, as John Chalton reports. 

Social media and employment: checklist Nicola Doran of Osborne Clarke concludes a series of articles on the impact of social media on employers with a checklist of measures that employers can take to reduce the risks to their business from employees' misuse of social media. 

Finalising the move from transactional to transformational HR

Wednesday 7 November 2012 15:30-16:15

HR careers survey 2011: advancing in the profession Experience gained through generalist HR roles is the key factor in progressing a career in the field and lack of senior HR opportunities is the biggest barrier, XpertHR research finds. 

HR careers survey 2011: qualifications versus business experience While the majority of the 668 respondents to our HR careers survey told us that they chose their career in the profession "by chance", most would opt for HR all over again. Our research also found that HR practitioners view professional qualifications as more important for advancing in HR than starting out in the profession. 

Creating a happy workforce that can deliver more with fewer resources

Wednesday 7 November 2012 15:30-16:15

DrummondHR tool aims to improve employee wellbeing A research project has developed a method to identify factors that can damage the wellbeing of employees and have far-reaching effects on the performance of organisations. Hamish Moore reports. 

Firms that boost staff wellbeing improve financial performance A decisive link between promoting employee wellbeing and boosting shareholder return has been made in a new research project. 

Improving efficiency and productivity in the workplace by minimising legal challenges

Wednesday 7 November 2012 15:30-17:30

Employment tribunal claims: 2012 XpertHR survey on costs and consequences The latest XpertHR research finds that most employers have made changes to their internal processes as a result of defending an employment tribunal claim. 

How to decide whether to settle or fight an employment tribunal claim XpertHR's "how to" guide to deciding whether to settle or fight an employment tribunal claim. 

Turning performance appraisal into a vital management tool

Wednesday 7 November 2012 15:30-17:30

Performance appraisal: Line manager briefing on conducting effective appraisals Line manager briefing on performance appraisal. 

Good practice: Performance management Good practice guide to performance management. 

Strengths-based leadership: challenging leaders to successfully move outside their comfort zones

Wednesday 7 November 2012 15:30-17:30

Training managers to combat underperformance: 2012 XpertHR survey Learning how to conduct a difficult conversation is the most important aspect of performance management training for managers, according to respondents in our latest research, yet employers rarely make this mandatory. 

Employee engagement survey 2011: increased awareness, but falling levels Our research into employee engagement finds that awareness is growing among organisations, and many private sector employers especially are making concerted efforts to improve it. Respondents also believe that pay, quality of line management and job security are the factors that have the greatest influence on employee engagement. 

Maximising your reward spend while keeping costs down

Wednesday 7 November 2012 16:45-17:30

Benefits provision during times of pay restraint This article examines the strategies employers are adopting to make the most of their benefits packages at a time when reward spend is constrained. 

Case study: Total reward at Arup Engineering consultancy Arup has made online total reward statements available to its employees worldwide, reflecting its holistic "total design" approach to reward. 

Hitting the bull's-eye with quality hires

Wednesday 7 November 2012 16:45-17:30

XpertHR recruitment trends survey 2012: key metrics XpertHR's survey of recruitment trends finds that it takes employers six weeks and costs them £1,500 to fill a typical vacancy, with line managers playing the central role in recruitment. 

Recruitment selection XpertHR reference manual guide to recruitment selection. 

Improving engagement rates in your organisation on a restricted budget

Wednesday 7 November 2012 16:45-17:30

Transformed recruitment at NCFE aids retention and engagement Vocational qualifications body NCFE has introduced new employer branding and a range of innovative recruitment and selection initiatives that have radically improved its employee resourcing capability, boosted employee engagement and cut sickness absence. 

Employee engagement versus employee wellbeing Wellbeing specialist Dr Bridget Juniper reveals why employers should shift their focus from engagement to wellbeing when investigating efforts to improve workplace performance. 

Using HR leadership to unite your organisation and successfully adapt to change

Wednesday 7 November 2012 16:45-17:30

Leadership culture change aids engagement at L&Q Housing Trust Despite having to rethink the way it delivers its services in the light of the current recession, London and Quadrant Housing Trust (L&Q) has seen a rise in staff satisfaction, fuelled by its ongoing focus on engagement and a groundbreaking leadership development programme. 

Aligning employee performance with organisational goals: 2012 XpertHR survey Seven employers in 10 have a clear statement of their strategic direction, but knowledge of these objectives is scarce among less senior employees, and many organisations are missing opportunities to link their strategy effectively to performance. 

Effective employee relations to reduce conflict and create high performance

Thursday 8 November 2012 09:30-10:45

Which employee communications method is least effective in improving/maintaining employee relations? Question from XpertHR's benchmarking service. 

Workplace conflict survey 2011: levels and causes In the XpertHR managing workplace conflict survey 2011, we examine the level and impact of individual workplace disputes experienced by employers, the reasons for disputes at work, and the underlying causes of conflict. 

Keeping diversity on track: how to ensure that inclusion stays on the agenda

Thursday 8 November 2012 09:30-10:45

Equality duty and the public sector: XpertHR survey 2011 XpertHR research finds that limited guidance from the Government on some aspects of the revised equality duty has brought both challenges and rewards for public sector bodies as they work towards compliance. 

Diversity training survey 2011: keeping HR updated Research into the extent of HR training on equality law finds that provision is patchy, with just six respondents in 10 reporting that their HR team is kept sufficiently up-to-date on discrimination issues. 

Making an impact through your people: future-focussed L&D

Thursday 8 November 2012 09:30-10:45

Size and scope of learning and development budgets: the 2012 XpertHR survey We examine the size of learning and development budgets, chart the extent of change, and look at how employers use informal learning at no cost. 

Balancing cost and efficiency in learning and development budgets: the 2012 XpertHR survey Our latest research finds that the great majority of employers making learning and development cutbacks have seen no reduction in the efficiency of training, with three in 10 having actually seen improvements. 

OD as a driver for change and organisational performance

Thursday 8 November 2012 09:30-10:45

Leadership culture change aids engagement at L&Q Housing Trust Despite having to rethink the way it delivers its services in the light of the current recession, London and Quadrant Housing Trust (L&Q) has seen a rise in staff satisfaction, fuelled by its ongoing focus on engagement and a groundbreaking leadership development programme. 

How Dounreay Site Restoration introduced a new performance-related pay scheme As part of a new broadbanded pay and grading structure, nuclear decommissioning company Dounreay Site Restoration has revised its performance-related pay system to ensure a clear focus on rewarding individual contribution. 

Using employee engagement surveys to develop a business strategy and resolve your hidden organisational problems

Thursday 8 November 2012 09:30-12:30

How useful are employee attitude surveys in gauging employee engagement? Question from XpertHR's benchmarking service. 

Podcast: Agency workers' maternity rights; and employee engagement surveys On this week's XpertHR Weekly, we provide guidance on the maternity rights of agency workers, which include rights relating to health and safety, time off for antenatal appointments and protection from discrimination. We also discuss employee engagement surveys focusing on: what they should cover; how to boost participation; and the importance of communicating and acting on survey results. 

Collecting relevant data that measures HR success

Thursday 8 November 2012 09:30-12:30

Do you measure the effectiveness of the HR function? Question from XpertHR's benchmarking service. 

HR roles and responsibilities: the 2012 XpertHR survey In its 10th year, our HR roles and responsibilities survey finds that HR, particularly within the public sector, is facing ongoing challenges to cut costs while headcount contracts. Despite another challenging year across all sectors, however, HR continues to grow in demand and influence within organisations. 

Developing HR's relationship with line managers to foster collaboration and improved organisational performance

Thursday 8 November 2012 09:30-12:30

Managing underperformance 2011 survey: line managers' role The success of an organisation's ability to deter poor performance and boost effective performance among employees depends upon the role played by line managers, according to our survey of 165 employers. 

Line manager briefings XpertHR's line manager briefings homepage offers a range of guides for line managers on many management challenges, including dealing with personal relationships at work and conducting effective appraisals. 

Successfully leading public sector employee performance through budgetary cuts

Thursday 8 November 2012 11:15-12:30

Job cuts, budgets and challenges in the public sector: the 2012 survey The public sector is in the middle of its third year of cost cutting and job losses. We find out how these challenges are being met by HR. 

XpertHR long-term sickness absence survey 2011: employers' experience The impact of long-term sickness absence differs widely among employers, according to the latest XpertHR research. While it accounts for, on average, 28% of all days lost to sickness, this varies from nought to 90%, with the lowest impact occurring most frequently among small and medium-sized organisations (SMEs). 

Strategic approaches to delivering HR in overseas markets

Thursday 8 November 2012 11:15-12:30

XpertHR International XpertHR International is a valuable resource for anyone responsible for staff based outside the UK. 

Helping staff based overseas to deal with stress Recent research shows a growing problem with staff based overseas suffering from stress caused by UK organisations failing to keep in regular contact. Rachael Floyd advises on what employers should be doing. 

Becoming an insight led people and knowledge function

Thursday 8 November 2012 11:15-12:30

How employers align HR with the business: 2012 XpertHR survey HR strategies are usually integrated with, or linked to, organisational goals, but HR staff are removed from this planning process at one-third of the organisations in this XpertHR research. 

HR roles and responsibilities: the 2012 XpertHR survey In its 10th year, our HR roles and responsibilities survey finds that HR, particularly within the public sector, is facing ongoing challenges to cut costs while headcount contracts. Despite another challenging year across all sectors, however, HR continues to grow in demand and influence within organisations. 

Managing performance through change and organisational restructuring

Thursday 8 November 2012 11:15-12:30

European Commission consults on company restructuring The European Commission launched a consultation in January 2012 aimed at identifying successful practices and policies in the management of company restructuring and anticipation of change. The issues raised include managing skills and jobs, involving employees and mitigating the employment effects of restructuring. 

Redundancies continue in 2011/12: the XpertHR survey Widespread redundancy programmes are back on the agenda for the majority of organisations, our latest survey finds, with no signs of the situation improving in the remainder of 2012. 

Effective management of the new global talent realities

Thursday 8 November 2012 14:00-15:00

Developing future talent Every year, around this time, we read about the difficulties of recruiting graduates or school leavers. Usually, there are too many chasing too few opportunities or their skills are not suitable for business. But, apart from grumbling, what can employers do about this state of affairs? 

Learning and development budgets: the 2011 XpertHR survey The average amount spent per head on learning and development has not risen since 2009, according to XpertHR's 2011 survey of 112 organisations. 

Getting OD on the agenda of your management team

Thursday 8 November 2012 14:00-15:00

What percentage of overall HR time is spent on strategic activities? Question from XpertHR's benchmarking service. 

HR roles and responsibilities: the 2012 XpertHR survey In its 10th year, our HR roles and responsibilities survey finds that HR, particularly within the public sector, is facing ongoing challenges to cut costs while headcount contracts. Despite another challenging year across all sectors, however, HR continues to grow in demand and influence within organisations. 

Using the results of your people analytics to drive business improvement

Thursday 8 November 2012 14:00-15:00

How does your organisation review progress against its strategic plan? Question from XpertHR's benchmarking service. 

HR roles and responsibilities: the 2012 XpertHR survey In its 10th year, our HR roles and responsibilities survey finds that HR, particularly within the public sector, is facing ongoing challenges to cut costs while headcount contracts. Despite another challenging year across all sectors, however, HR continues to grow in demand and influence within organisations. 

What drives and delivers engaged employees?

Thursday 8 November 2012 14:00-15:00

Employee engagement survey 2011: increased awareness, but falling levels Our research into employee engagement finds that awareness is growing among organisations, and many private sector employers especially are making concerted efforts to improve it. Respondents also believe that pay, quality of line management and job security are the factors that have the greatest influence on employee engagement. 

Transformed recruitment at NCFE aids retention and engagement Vocational qualifications body NCFE has introduced new employer branding and a range of innovative recruitment and selection initiatives that have radically improved its employee resourcing capability, boosted employee engagement and cut sickness absence. 

Learning from the Olympics - inspiring a generation

Thursday 8 November 2012 15:20-16:30

Olympic Park project saves money through occupational health Investment in proper and effective occupational health measures could save employers thousands of pounds every year, an analysis of the lessons learned from the construction of the Olympic Park and Athletes' Village has argued. 

Volunteering: Policy on supporting employees doing volunteer work Use this model policy to encourage and support employees who wish to do volunteer work within the community or for charitable institutions.