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HSA revitalises its culture to boost morale and retention

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Source: IRS Employment Review

Issue: 807

Date: 03/09/2004

Publisher: IRS

HSA revitalises its culture to boost morale and retention

TOPICS:

recruitment	labour market and economy retaining staff
pay and benefits	benefits (pay-related and other) premiums and allowances statutory rates and benefits pensions
terms, conditions and employee rights	working patterns
HR policy and strategy	business challenges work organisation ethics and values
training and development	training tools and techniques employee groups and roles
employee relations	employee relations challenges and tools

SECTORS:
finance

AUTHOR: Rachel Suff

Four years ago, HSA's new executive team began a far-reaching cultural change programme that has strengthened staff satisfaction ratings and retention rates.

Learning Points

A strong culture that values employees and encourages their input into the decision-making process can encourage high levels of staff satisfaction and commitment.

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