Capability: Line manager briefing on capability (briefing)

Overview

It is advisable for all line managers to take active steps to manage any lack of capability on the part of their employees. This line manager briefing covers the topic of capability and aims to provide guidance on the effective management of employees who are underperforming. Another briefing Line manager briefing on employee misconduct deals with the effective management of employees whose conduct at work is unsatisfactory.

This briefing includes information on:

1. Meaning of capability
• distinction between capability and conduct
2. Possible causes of unsatisfactory performance
3. Dealing effectively with instances of poor performance
   • keeping records
4. Behaviour and attitude problems
   
5. Communication skills for an investigatory or standard-setting meeting
6. Training
7. Considering alternative employment
8. Managing poor performance during the probationary period
9. Failure of a promoted employee to make the grade
10. Dismissal on grounds of unsatisfactory performance
    • (repealed) statutory dismissal and disciplinary procedures
11. Test yourself

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