Overview

This line manager briefing covers the topic of bullying and harassment and aims to provide guidance on what managers should do to reduce the likelihood of incidents of bullying and harassment at work and deal effectively with any complaints of bullying or harassment that may arise:

1. Incidence of bullying and harassment
2. What is bullying?
   • constructive and destructive criticism
3. Harassment as a form of unlawful discrimination
   • types of behaviour that may amount to unlawful harassment
   • the notion of creating an offensive environment for an individual
   • guarding against offensive jokes, banter and remarks
4. Preventing bullying and harassment
5. Employers' liability for harassment
6. Legal remedies available to employees who are bullied or harassed
7. Dealing effectively with bullying or harassment
   • the importance of acting promptly
   • investigating a complaint
   • dealing fairly with the perpetrator of bullying or harassment
8. Test yourself

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1. Incidence of bullying and harassment

The issue of bullying and harassment at work is a serious matter.