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Grievance procedures: Line manager briefing on handling grievances (briefing)

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Source: XpertHR P&D

Date: 13/02/2006

Publisher: XpertHR

Grievance procedures: Line manager briefing on handling grievances (briefing)

TOPICS:

terms, conditions and employee rights

policies and procedures

AUTHOR: Lynda Macdonald

Overview

This line manager briefing covers the topic of handling grievances and aims to provide guidance on what managers should do to deal with both informal and formal grievances raised by employees in the course of their employment.

This line manager briefing includes information on:

The effective management of grievances
Dealing with grievances
The statutory grievance procedure
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