Source: XpertHR P&D Date: 13/02/2006 Publisher: XpertHR

Grievance procedures: Line manager briefing on handling grievances (briefing)

TOPICS:
terms, conditions and employee rights policies and procedures

AUTHOR: Lynda Macdonald


Overview

This line manager briefing covers the topic of handling grievances and aims to provide guidance on what managers should do to deal with both informal and formal grievances raised by employees in the course of their employment.

This line manager briefing includes information on:

  1. The effective management of grievances
  2. Dealing with grievances
  3. The statutory grievance procedure
  4. Test yourself

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