Letter wording: Following the meeting that was held with you to discuss [details of employee's grievance], it has been agreed that the following action will be taken:

[Details of action to be taken]

[OR

Following the meeting that was held with you to discuss [details of employee's grievance], it has been decided that no further action will be taken in relation to your grievance because [details of reasons].]

If you are unhappy with the decision that has been taken in relation to your grievance, you have the right to appeal in writing to your [head of department]. On receipt of your appeal, your [head of department] will arrange to meet with you to discuss the grounds for it.