Source: IRS Employment Review Issue: 881 Date: 24-09-2007 Publisher: IRS

Survey: Email, internet and e-communications policies 2007

TOPICS:
terms, conditions and employee rights policies and procedures
HR policy and strategy work organisation
termination of employment dismissal

SECTORS:
construction
electricity, gas and water
finance
manufacturing (other)
mining and quarrying
public services
services (other)
transport and communication

AUTHOR: Mark Crail


The emergence of online social networking and the growth of mobile communications present new challenges for employers, but their principal concern is still that employees waste too much time online and access inappropriate websites, an IRS survey shows.

On this page:
Our research
HR attitudes to e-communications
Policy and practice: a salutary tale
Access to email and the internet
Prevalence of formal e-communications policies
Chart 1: Areas covered by policy on e-communications
Policy updates and HR's role
Chart 2: Introduction or most recent update of e-communications policy
What do policies cover?
Methods of control
Chart 3: Significant influences on the decision to introduce or update e-communications policy
Monitoring email and internet use
Chart 4: Methods used to control use of e-communications
Dealing with inappropriate use
Chart 5: Issues dealt with by employers over the previous 12 months
Advice on developing a policy
Our panel of respondents
Additional resources on XpertHR
Table 1: HR practitioners' attitudes to email and the internet
Table 2: HR’s part in introducing/updating e-communications policy
Table 3: Activities governed by e-communications policies

Key points

  • Almost all organisations in our survey have a large proportion of employees whose job requires the use of email, the internet and other e-communications technologies.
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