HR policies are increasingly implemented by line managers, often independently of the HR function, and our survey explores the balance of responsibilities, along with HR practitioners' views of the way in which line managers discharge their people management duties.

On this page
About our research
Line managers' involvement in people management
Disciplinary and grievances
HR's assessment of line managers' performance
Line managers' role in training
Maintaining/updating personnel records
Managing absence
Consistency and effectiveness
Support offered to improve consistency and effectiveness
Training and developing line managers
How training is delivered
Knowledge and skills
The future
Additional resources on XpertHR
Table 1: Level of responsibility for HR activities
Table 2: HR's assessment of line managers' ability to handle people management activities
Table 3: Line managers' attitude towards conducting HR activities
Table 4: Line managers' most important skills and attributes
Table 5: Named-practice table, with details of changes expected to line managers' roles.