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Leadership culture change aids engagement at L&Q Housing Trust

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Source: IRS Employment Review

Issue: 926

Date: 03/08/2009

Publisher: IRS

Leadership culture change aids engagement at L&Q Housing Trust

TOPICS:

HR policy and strategy	business challenges
training and development	training tools and techniques employee groups and roles
employee relations	employee relations challenges and tools

SECTORS:
services (other)

AUTHOR: Charlotte Wolff

Despite having to rethink the way it delivers its services in the light of the current recession, London and Quadrant Housing Trust (L&Q) has seen a rise in staff satisfaction, fuelled by its ongoing focus on engagement and a groundbreaking leadership development programme.

On this page:
People strategy integral to success
Continuous improvement
Interacting with employees
HR roadshows
Strong leadership is key to employee engagement
Leadership review
L&Q Leadership Academy
Return on investment
Next steps for the leadership programme
Reviewing the employee proposition
Organisation profile
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