This year's CIPD conference has 65 seminars and
keynote sessions across ten topic streams covering the key business issues
that will shape the HR agenda for the coming year.
XpertHR offers a wealth of content directly relevant to the full spectrum of
topics up for discussion at the CIPD conference in Manchester on 17-19 November 2009. We have
put together a reading list
for each session.
Go straight to XpertHR reading lists for each
session by clicking the session titles in the list below, or browse the full
list by scrolling down the page.
Look out for XpertHR's Mark Crail, who will be giving a presentation on pay prospects for 2010 on Tuesday 17 November at the Exhibition Exchange Theatre.
 XpertHR reading list:
CIPD conference 2009
Tuesday 17
November 2009 09:30-11:00
The quest for greatness
Tuesday 17 November 2009 11:30-12:30
Fighting back through talent innovation
Leadershift - reinventing leadership for the age of mass collaboration
Developing meaningful partnerships with unions
Facing up to global HR challenges
An audience with Jim Collins
Tuesday 17 November 2009 12:50-15:50
Addressing dysfunctional leadership behaviours
Getting the outcomes you want from the conversations you don't
Developing your talent strategy
Tuesday 17 November 2009 13:50-14:35
The return on investment for talent
Transformational leadership
Recession driven employment law and pension issues
Leadership teams and boards: developing and sustaining high performance
Tuesday 17 November 2009 13:50-15:30
Harvard Business Review: case study debate
Tuesday 17 November 2009 14:45-15:15
Pay prospects for 2010
Tuesday 17 November 2009 14:45-15:30
An organisational approach to mediation
Unlocking leadership talent
The perfect pensions storm
Developing a leadership culture
Tuesday 17 November 2009 16:00-17:30
Next generation HR
Wednesday 18 November 2009
09:30-10:45
Beyond employee engagement
Developing HR metrics that support the organisational strategy
Demonstrating how performance management drives organisational improvement
Resilience in the face of adversity
Wednesday 18 November 2009 09:30-12:30
Turning appraisal into a vital management tool
Practically engaging
Moving coaching in-house
Wednesday 18 November 11:15-12:30
The government engagement review: findings and the next steps
The death of performance-related pay and the bonus culture?
The rough guide to happiness
Communicating with impact: achieving buy-in and engagement
Wednesday 18 November 2009 13:50-14:40
Harnessing the power of social media in the workplace
All you need is love
Measuring performance in tough market conditions
Responding to recession: using adversity to foster a culture of innovation
Wednesday 18 November 2009 14:50-15:45
Seven principles of building a high performance culture
How do HR professionals lead a culture of integrity?
Using HR metrics to demonstrate improved efficiency
Business transformation through engagement
Wednesday 18 November 2009 14:50-17:50
Aligning HR metrics with the business strategy
Practically engaging
Moving coaching in-house
Wednesday 18 November 2009 16:15-17:30
Maintaining organisational authenticity through change
Using coaching to develop a mindset of innovation
Transforming HR efficiency in the public sector
Seizing your opportunities
Thursday 19 November 09:30-10:45
Leading the HR function
Window on the future of business, diversity and inclusion
HR: adding value and driving change
Strategic workforce planning
Thursday 19 November 09:30-12:30
Building innovation capability
Facilitating OD interventions
Becoming a successful business partner
Thursday 19 November 11:15-12:15
Beyond business partnering: truly aligning HR with the business
Organisation design
Achieving strategic growth in a global marketplace
Working together for sustained organisational performance
HR's role in organisational development
Thursday 19 November 13:35-14:20
Redefining your HR strategy: creating a resilient culture
Building capability: the agile organisation
The future of work and organisations
A new approach to talent management
Driving transformational change
Thursday 19 November 14:30-15:15
Organisational development: a mindset for change
Realising your people's creative genius
Building a strategic workforce planning framework
Developing people across cultural and national boundaries
Thursday 19 November 15:45-17:00
A new leadership paradigm
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The quest for greatness
Tuesday 17 November 2009
09:30-11:00
Employee involvement re-energises the business at Harrod UK IRS investigates how developing a grassroots approach to business planning has enabled Harrod UK to foster an innovative and inclusive culture that has transformed its business operations.
East Sussex County Council's work to create a worthwhile employer brand IRS discusses how East Sussex County Council has transformed its recruitment advertising strategy and reduced its recruitment spend by creating an employer brand, "worthwhile work", that is designed to appeal to all sections of the community.
Top 40 HR power players With recession biting, HR has to be at the top of its game. Here, the crème de la crème are showcased in Personnel Today's Top 40 Power Players.
Businesses buck the economic downturn
Personnel Today speaks to five companies that are thriving in the downturn.
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Fighting back through talent innovation
Tuesday 17 November 2009
11:30-12:30
Talent management's role in a time of recession Economic downturns and recessions threaten the HR budgets that underpin effective talent management. IRS discusses three recent research studies that shed light on how talent management is surviving and evolving during the recession, and how it could help employers take best advantage of an upturn.
The rise and fall of talent management Personnel Today explores how building a loyal talent base over a long period of time is how to build sustainable success.
How to identify and retain your key staff Personnel Today reports on how identifying which members of staff need to be recruited and retained during the downturn - the real 'keepers' - is crucial if companies are to emerge successfully in the eventual upturn.
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Leadershift - reinventing leadership for the age of mass collaboration
Tuesday 17 November 2009
11:30-12:30
Managing learning and development in a recession: the 2009 IRS survey The 2009 IRS learning and development survey finds that many employers are refining their use of training resources to achieve maximum efficiency, and increasing their focus on leadership development.
Leadership culture change aids engagement at L&Q Housing Trust Despite having to rethink the way it delivers its services in the light of the current recession, London and Quadrant Housing Trust has seen a rise in staff satisfaction, fuelled by its ongoing focus on engagement and a groundbreaking leadership development programme.
The importance of effective leadership skills Effective, dynamic leadership is vital during an economic downturn, yet research suggests organisations are concentrating on the wrong skills to achieve this.
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Developing meaningful partnerships with unions
Tuesday 17 November 2009
11:30-12:30
G4S signs pioneering "ethical employment partnership" The G4S security group, one of the world’s largest employers, has become the first UK-based company to sign a worldwide agreement with trade unions on employment and union rights.
Trade union recognition The XpertHR employment law manual provides an overview of the law on trade union recognition.
How to work with trade unions and employee representatives Practical step-by-step advice in the XpertHR "how to" section.
Frequently asked questions: trade union recognition XpertHR answers frequently asked questions on trade union recognition.
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Facing up to global HR challenges
Tuesday 17 November 2009
11:30-12:30
Thales signs Europe-wide professional development agreement European Employment Review discusses how Thales, a France-based technology group, signed an innovative agreement with the European Metalworkers' Federation in June 2009, giving its 55,000 employees across Europe access to enhanced professional development and training opportunities.
DNV sets up global employee forum DNV, a risk-management services multinational based in Norway, has set up a global employee information and consultation forum. European Employment Review looks at the DNV case and at other companies that have established "world works councils".
Multicultural HR As global workforces become the norm, HR must manage an increasingly diverse range of cultures. Personnel Today discusses what difficulties they face and how can they overcome them.
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An audience with Jim Collins
Tuesday 17 November 2009
11:30-12:30
Banburys gains staff approval for absence management IRS discusses how Devon-based retailer Banburys has cut its absence costs by reducing sick pay and introducing Bradford factor scores; to win over its staff, it spent eight months consulting them about the changes and introduced a subsidised health plan.
Addressing staff wellbeing at board level Is employee wellbeing becoming a board-level issue? Personnel Today reports that corporate responsibility group Business in the Community thinks so, and believes senior managers are finally coming round to the idea that healthy staff can help produce healthy profits.
Preparing for recovery from the economic downturn Personnel Today reports on the Centre for High Performance's discussion "Retooling for recovery", where HR professionals from a wide range of business sectors gathered together to pinpoint HR's responsibility to help businesses through the economic crisis and prepare for the upturn.
Case study: Ordnance Survey's journey to create a compelling employer brand IRS explores how Britain's national mapping agency, Ordnance Survey, looked to employer branding to reinforce its new business strategy and to ensure high levels of employee engagement.
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Addressing dysfunctional leadership behaviours
Tuesday 17 November 2009
12:50-15:50
Network Rail instils culture of leadership accountability through training IRS discusses how Network Rail's talent development strategy has been central to the company meeting its government-set targets for Britain's railways, by increasing the confidence and capability of managers and leaders.
XpertHR line manager briefings on employee misconduct and handling grievances provide clear and simple guidance on effective management of employees whose conduct at work is unsatisfactory and what managers should do to deal with grievances raised by employees in the course of their employment.
"HR bad guys" hinder success of function Personnel Today reports on how HR directors are queuing up to admit there are more "bad" people in the profession than good, and that they limit the power of the function.
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Getting the outcomes you want from the conversations you don't
Tuesday 17 November 2009
12:50-15:50
Effective communication: 10 top tips Personnel Today speaks to Kevin Young, vice-president and managing director, EMEA, at e-learning provider SkillSoft, who offers his top tips for getting your message across.
The right approach to redundancy Personnel Today explores how HR can turn bad news into an opportunity.
Dealing with personal hygiene problems at work XpertHR's "how to" section provides step-by-step guidance on how to approach difficult conversations.
The XpertHR line manager briefing section provides clear and simple guidance on managing poor performance due to lack of capability, including dos and don'ts in an investigatory meeting.
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Developing your talent strategy
Tuesday 17 November 2009
12:50-15:50
Survey: succession planning in practice IRS explores how employers believe that their succession planning is particularly effective in retaining key members of staff, in assisting talent management and, to a lesser extent, in contributing to business success.
Talent management in a recession Personnel Today reports on whether talent management is a new-fangled concept coined in the good times, or repackaged traditional HR ideas that remain as important as ever in the downturn?
Case study: talent management at the De Vere Collection Personnel Today reports on the De Vere Collection hotel group, that overhauled its talent management strategy in a bid to prevent new recruits from checking out too soon.
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The return on investment for talent
Tuesday 17 November 2009
13:50-14:35
Buckinghamshire County Council's recruitment and retention strategy IRS discusses how Buckinghamshire County Council is implementing a range of talent management measures to enhance its staff resourcing capability and encourage high performance.
Developing talent management strategy Talent can be as varied as shoe styles. Personnel Today reports on how can you find, develop and keep it.
How to make your budgets go further With plummeting HR budgets in 2009, Personnel Today looks at how to stretch resources, including launching a dedicated talent website and reducing dependence on consultants.
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Transformational leadership
Tuesday 17 November 2009
13:50-14:35
Combining staff reward with corporate social responsibility
Personnel Today reports on how Spring Group combined staff reward with corporate social responsibility, and found that the real reward came from the chance to help the less fortunate.
Corporate social responsibility: what's it worth?
As the recession drags on, corporate social responsibility risks finding itself on the back burner. But will it stay there when the economy picks up? And is it a valuable contributor to the business, or just a sop to those who feel guilty about working in the corporate sector?
Policy on supporting employees doing volunteer work
The XpertHR policies and document section includes a model policy to encourage and support employees who wish to do volunteer work within the community or for charitable institutions.
Employing the long-term unemployed
Personnel Today asks if recruiters ignore the long-term unemployed in favour of those more recently unemployed, or if employers are sticking to their corporate social responsibility guns and continuing to hire them.
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Recession driven employment law and pension issues
Tuesday 17 November 2009
13:50-14:35
Redundancy and discrimination case law
Age discrimination in redundancy: employment tribunal decisions XpertHR case reports provides a round-up of employment tribunal decisions on age discrimination in redundancy, a common complaint during the recession.
Disability discrimination: "likely" means "could well happen" IRS discusses SCA Packaging Limited v Boyle.
Age discrimination: length-of-service criterion as part of redundancy selection matrix does not of itself amount to age discrimination In Rolls-Royce plc v Unite, the Court of Appeal held that a redundancy selection matrix set out in a 2003 collective agreement was not automatically rendered unlawful following the implementation of the age discrimination legislation in 2006.
EBR Attridge Law LLP v Coleman The XpertHR case law stop press section discusses EBR Attridge Law LLP v Coleman, where the Employment Appeal Tribunal held that employment tribunals can hear claims under the Disability Discrimination Act 1995 in relation to association with a disabled person.
New model redundancy letters to use during an economic upturn The XpertHR policies and documents section includes a model letter informing an employee told that his or her job was at risk of redundancy that the job is now safe and a letter offering a job to an employee who has left the company because of redundancy.
The XpertHR FAQs section on redundancy rights and equal opportunities includes questions and answers on key issues, including a number of recent additions.
Agency Workers Directive
The draft Agency Workers Regulations 2010 IRS examines the draft agency workers Regulations 2010, which are set out in the Government's consultation document on implementing the Temporary agency Work Directive, and will come into force in October 2011.
Temporary workers The XpertHR employment law manual provides guidance on the law on temporary workers.
Posted Workers Directive
ECJ sets limits on industrial action rights In December 2007, the European Court of Justice ruled in the Laval case, which is widely seen as a key test of the balance between workers’ rights and companies’ economic freedoms in the EU. European Employment Review reports.
Pressure mounts for revision of Posted Workers Directive A high-profile dispute over the use of foreign labour at a UK oil refinery in January-February 2009 has added fuel to an EU-wide controversy over the interpretation of the 1996 Posted Workers Directive and has intensified calls for the Directive to be amended.
The XpertHR employment law manual provides an overview of the law on posted workers.
European Works Council Directive
European Works Councils The XpertHR employment law manual provides clear and up-to-date guidance on the law on European Works Councils.
Council adopts recast European Works Councils Directive The council of the EU adopted on 23 April 2009 the "recast" directive on European Works Councils (EWC), which strengthens the role of EWCs.
Pensions
The XpertHR employment law manual provides clear and up-to-date guidance on the law on information and consultation when proposing changes to pension schemes.
The XpertHR legal timetable provides summaries of forthcoming and recently implemented legislation and open, closed and future consultations on legislative change. This includes a summary of the personal accounts scheme under the Pensions Act 2008 and consultations on workplace pension reforms, default options on workplace personal pensions and employer debt and defined-benefit pension schemes.
Pension schemes need to act on retirement age changes now Occupational Pensions discusses the minimum age at which benefits may be taken from a registered pension arrangement and the phasing in of equal pension ages for men and women.
Pensions regulator's powers enhanced to ensure employers' support Occupational Pensions discusses the pensions Act 2008 which gave the pensions regulator a new power to issue contribution notices if it feels that some action is materially detrimental to a scheme's members.
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Leadership teams and boards: developing and sustaining high performance
Tuesday 17 November 2009
13:50-14:35
Coaching high performers
Coaching high performers is quite a challenge – and one that has got harder now that the economic chips are down.
Managing underperformance: the 2009 IRS survey
IRS surveys 50 employers to show how organisations regularly update their performance management processes to ensure they are effective in tackling poor performance among employees.
Performance management for Generation Y
Generation Y staff are easily bored and will walk out if they are not managed effectively. Personnel Today reports on how can employers can adapt performance management processes to the 'now' generation.
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Harvard Business review: case study debate
Tuesday 17 November 2009
13:50-15:30
How can HR justify its value to an organisation? HR is under increasing pressure to prove its worth to the organisation. So how can it ensure its supporting role really makes a difference?
HR metrics can demonstrate value of HR in difficult times Personnel Today explores how in a tough economic climate it’s vital for HR to prove its value to an organisation.
The effect of the recession on HR professionals' careers A survey of HR professionals suggests the recession is having a positive effect on their careers, their capabilities and their confidence.
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Pay prospects for 2010
Tuesday 17 November 2009
14:45-15:15
IRS annual review of pay trends 2008/09: private sector pay IRS reviews pay patterns in the key private and not-for-profit sectors of the economy over the year to the end of August 2009. The finance sector had the most healthy pay rises overall, while in some sectors the median basic pay award over the year was a pay freeze.
Pay prospects survey: employers forecast pay rises of 2% in 2010 Despite the backdrop of recession and restraint in pay awards, there are signs that settlements may pick up slightly if the anticipated economic upturn gathers steam during the bargaining year ahead. Almost one-third of employee groups may not receive a pay rise next year, however.
The 2009 IRS annual review of pay trends and prospects Tables and charts taken from the IRS annual review of pay awards over the past year and the IRS pay prospects survey.
Job pricing XpertHR's job pricing service provides access to top-quality market pay data.
HR/Personnel salary survey Motivate and reward your key HR and personnel staff with this clear and comprehensive analysis of the market place for HR and personnel specialists by CELRE.
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An organisational approach to mediation
Tuesday 17 November 2009
14:45-15:30
Mediation policy The XpertHR policies and documents section includes a model mediation policy, along with legal background, notes, warnings and future developments. Use this model policy to give both parties the opportunity to resolve workplace disputes through mediation.
Changes to statutory grievance and disciplinary procedures Personnel Today examines the less prescriptive approach to dealing with grievance and disciplinary cases that came into force on 6 April 2009, including the new emphasis on mediation.
Limited future for workplace mediation Mediation is a good answer to disputes, but it’s far from perfect, and who will do it?
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Unlocking leadership talent
Tuesday 17 November 2009
14:45-15:30
Leading high performance at British American Tobacco IRS explores how, by making line managers accountable for talent development, an international tobacco group increased its pool of ready successors and improved the sustainability of the business.
How Woods landed the top HR post at PepsiCo Personnel Today's Tara Craig meets PepsiCo's Jan Woods, an HR professional who took a determined route to the top. She talks about outstanding creativity and innovation among the staff.
Making teambuilding events successful
Are teambuilding events worthwhile? It seems you get what you specify, explores Training and Coaching Today.
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The perfect pensions storm
Tuesday 17 November 2009
14:45-15:30
Making changes to a pension scheme Is it possible to freeze an existing pension scheme and make new recruits accept a deal with different perks without causing trouble?
Encouraging employees to save
Employees starting out in their careers may find the concept of retirement impossibly remote, so persuading them to start a pension can be difficult. How else can employers encourage staff to develop a savings habit? Personnel Today investigates.
Half of all final salary pension schemes in private sector will close Half of the final salary pension schemes in the private sector will have closed to existing staff within three years, a survey has found.
Employers cap final pensionable pay in closed schemes Occupational Pensions explores how growing numbers of employers with closed defined-benefit schemes are considering introducing a cap on final pensionable salary, often as part of a wider restructuring designed to curb costs and future liabilities.
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Developing a leadership culture
Tuesday 17 November 2009
14:45-15:30
Leading high performance at British American Tobacco IRS explores how, by making line managers accountable for talent development, an international tobacco group increased its pool of ready successors and improved the sustainability of the business.
Case study: Engaging leadership at Serco IRS explores how service company Serco introduced a leadership strategy to help develop the skills of its leaders to meet the organisation's growth plans.
The benefits of re-skilling staff Should employers try to re-skill staff rather than lay them off? Training and Coaching Today explores the advantages of nurturing talent internally.
Network Rail instils culture of leadership accountability through training IRS discusses how Network Rail's talent development strategy has been central to the company meeting its government-set targets for Britain's railways, by increasing the confidence and capability of managers and leaders.
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Next Generation HR
Tuesday 17 November 2009 16:00-17:30
Eight steps to HR success Personnel Today explores how business school can teach you a number of valuable skills, but to really excel as an HR professional, it's what you learn about the job by doing the job that proves most valuable.
How can HR justify its value to an organisation? HR is under increasing pressure to prove its worth to the organisation. So how can it ensure its supporting role really makes a difference?
The effect of the recession on HR professionals' careers A survey of HR professionals suggests the recession is having a positive effect on their careers, their capabilities and their confidence.
Hay survey assesses future of reward strategies As the world economy continues to face an uncertain future, pay decision-makers recognise that reward strategies are likely to experience an "evolution, as opposed to a revolution" in the next two to three years.
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Beyond employee engagement
Wednesday 18 November 2009 09:30-10:45
Case study: reward and corporate responsibility at Aviva IRS explores insurance group Aviva's strong commitment to corporate responsibility among an increased awareness of corporate responsibility in business. It can help significantly with recruitment, engagement and retention of employees.
How to make employees feel motivated and valued When the going gets tough, staff could get going, so if you want to keep your best employees, make an effort to show they are valuable members of the organisation, writes Personnel Today.
Use of gift vouchers in benefit mix is increasingly popular Reward and Benefits Today explores how now, more than ever, employers need to keep workers motivated. While pay rises are few and far between, employers have begun to recognise gift vouchers as a relatively low-cost reward that has an element of "treat" about it.
The impact of personal accounts on employee benefits Personnel Today discusses how "corporate wraps" can produce enhanced levels of employee engagement.
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Developing HR metrics that support the organisational strategy
Wednesday 18 November 2009 09:30-10:45
HR metrics can demonstrate value of HR in difficult times Personnel Today explores how in a tough economic climate it’s vital for HR to prove its value to an organisation.
How can HR justify its value to an organisation? HR is under increasing pressure to prove its worth to the organisation. So how can it ensure its supporting role really makes a difference?
Performance management: how to motivate staff Performance management is more than merely skimming off the 10% of poor performers in any organisation. Personnel Today explains HR should be meeting with business leaders and finding out their strategic goals, then working on metrics for performance management.
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Demonstrating how performance management drives organisational improvement
Wednesday 18 November 2009 09:30-10:45
Good practice: performance management This section of the XpertHR good practice manual discusses performance management, including day-to-day and formal performance management systems, how employees and managers can be encouraged to treat performance management seriously, the ways in which performance management can be assessed and the use of performance-related pay.
Performance management: how to motivate staff Performance management is more than merely skimming off the 10% of poor performers in any organisation. Personnel Today explains what HR needs to do to motivate staff.
Performance management for Generation Y
Generation Y staff are easily bored and will walk out if they are not managed effectively. How can employers adapt performance management processes to the 'now' generation? Personnel Today reports.
Case study: Performance management at English National Ballet English National Ballet and JSB Training and Development created and implemented a two-year programme in an organisation that had previously received little formal management training, and where such efforts are bound by constraints on time and resources.
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Resilience in the face of adversity
Wednesday 18 November 2009 09:30-10:45
New approaches to promoting resilience at work Systems approaches to the prevention and management of work-related stress was the theme of a recent London conference, Occupational Health reports.
Stress management training promotes emotional wellbeing Training to cope with stress and mental health is available via the Wellness Works project, set up with the help of lottery funding. The IRS case studies of the providers and end-users demonstrate the positive impact this training is having on employees.
Good mental health policies could save £250,000 a year Employers could save as much as £250,000 a year if they follow new guidance on promoting mental health and wellbeing in the workplace, the NHS spending watchdog the National Institute for health and Clinical Excellence has predicted.
Approaching stress holistically Occupational Health reports how one council's cognitive behavioural therapy course underlines the importance of tackling stress holistically.
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Turning appraisal into a vital management tool
Wednesday 18 November 2009 09:30-12:30
Performance appraisal: Line manager briefing on conducting effective appraisals This XpertHR's line manager briefing aims to help line managers to understand the processes involved in conducting effective appraisals, including guidance on the interview structure and giving effective criticism.
Performance appraisal policy The XpertHR's policies and documents section provides a model performance appraisal policy that sets out a company's approach to appraising employees.
Good practice: performance management This section of the XpertHR good practice manual discusses performance management, including day-to-day and formal performance management systems, how employees and managers can be encouraged to treat performance management seriously, the ways in which performance management can be assessed and the use of performance-related pay.
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Practically engaging
Wednesday 18 November 2009 09:30-12:30
Wychavon District Council: staff engagement proved vital to success Having won top place in the Times "Best Councils to Work For" 2008 awards, it is clear that Wychavon District Council has succeeded in winning staff loyalty. IRS investigates how this was achieved.
Coaching remains popular during the recession Coaching is still popular as a key development tool during the recession and has great scope to improve employee engagement, Personnel Today reports.
Key trends and issues in employers' use of behavioural competencies IRS explores the latest trends and future relevance of employers' use of behavioural competency frameworks, such as their valuable role in communicating corporate values and objectives, and in fostering employee engagement.
How voluntary benefits can keep employers' costs down Reward and Benefits Today discusses how one of the ironies of the current recession is that staff morale and productivity are likely to have slumped just at the time when employers need them to be at their peak. Voluntary benefits - which provide staff with access to discounted products and services while keeping costs down for the employer - are one way for companies to address this issue.
BOC's focus on health supports employees through change A supportive approach to health and wellness at industrial gases supplier BOC has helped to ease stress during periods of change, reduce absence levels and ensure the loyalty of staff.
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Moving coaching in-house
Wednesday 18 November 2009 09:30-12:30
Benefits of developing in-house staff to be coaches Developing staff as coaches has clear advantages over buying in expertise from outside – but organisations must ensure that it is suitable for their particular circumstances.
Using staff as coaches at the Child Benefit Office and Tax Credits Office The Child Benefit Office and Tax Credits Office of HM Revenue and Customs has developed a coaching programme aimed at getting its staff to use coaching skills on a day-to-day basis.
Coaching remains popular during the recession Coaching is still popular as a key development tool during the recession and has great scope to improve employee engagement, Personnel Today reports.
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The government engagement review: findings and the next steps
Wednesday 18 November 2009 11:15-12:30
Transformed recruitment at NCFE aids retention and engagement IRS discusses how vocational qualifications body NCFE has introduced new employer branding and a range of innovative recruitment and selection initiatives that have radically improved its employee resourcing capability, boosted employee engagement and cut sickness absence.
Case study: Aon's wellness programme reaps rewards at low cost IRS discusses how a carefully evaluated pilot health and wellness programme for 50 Aon employees has provided evidence that health-related initiatives can increase engagement, energy levels and morale, as well as having a positive impact on attendance management.
Alternatives to financial motivation Managing reward is difficult enough at the best of times in the public sector. Reward and Benefits Today discusses how it is best done during challenging times.
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The death of performance-related pay and the bonus culture?
Wednesday 18 November 2009 11:15-12:30
Performance-related pay: the 2009 IRS survey For many employers, performance-related pay is a key part of their overall reward strategy. The IRS survey examines how merit pay schemes are operated across a broad range of organisations spanning both the public and private sectors.
Performance pay awards hold up despite recession The median paybill increase to fund merit-based pay rises was 3.25% in the year to August 2009, suggesting that many employers have managed to fund relatively healthy performance-based pay increases despite the downturn.
Merit pay can improve performance, despite failing to motivate staff IRS discusses an academic study that suggests performance-related pay does bring about improved performance, but this is more because it forces managers to set clearer goals for staff in a consensual manner than because it improves employee motivation.
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The rough guide to happiness
Wednesday 18 November 2009 11:15-12:30
Managing the impact of recession on employees' health and wellbeing As the pressure of the recession on employees increases, we look at how health promotion and wellbeing measures can prevent stress at work from escalating.
IPC Media improves its occupational health and wellbeing services Consumer magazine publisher IPC Media has overhauled its absence management and health promotion practices, and opened an on-site occupational health centre as a focus for its efforts.
Health and safety: employee wellbeing policy Use this model XpertHR policy to set out your organisation's commitment to managing staff health and wellbeing.
New approaches to promoting resilience at work Systems approaches to the prevention and management of work-related stress was the theme of a recent London conference, Occupational Health reports.
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Communicating with impact: achieving buy-in and engagement
Wednesday 18 November 2009 11:15-12:30
Nationwide HR chief says being upfront is best The HR chief at the world's biggest building society has urged HR departments to be upfront with staff about the impact of the economic crisis on their organisation, reports Personnel Today.
Wychavon District Council: staff engagement proved vital to success Having won top place in the Times "Best Councils to Work For" 2008 awards, it is clear that Wychavon District Council has succeeded in winning staff loyalty. IRS investigates how this was achieved.
Webchats: the risks involved in online conversation Online conversations have become a productive and cost-effective way for employers to communicate with staff and keep them engaged. But there are dangers as well as advantages to allowing free access to internal social media.
Communicating your rewards and benefits Two-way communication is the key to making sure you offer your employees the rewards and benefits they actually want, says Andy Philpott, marketing director at Accor Services.
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Harnessing the power of social media in the workplace
Wednesday 18 November 2009 13:50-14:40
Computer skills: HR's role in creating the Web 2.0 workplace The definition of "computer skills" is changing, but are employers and HR keeping up with the times?
Using corporate websites for recruitment: the 2009 IRS survey Corporate websites are the prime means of conducting online recruitment in the UK, and this IRS survey investigates why this is the case. It also examines the typical features of these internet sites, how their effectiveness is reviewed, and the ways in which they could be improved.
Webchats: the risks involved in online conversation Online conversations have become a productive and cost-effective way for employers to communicate with staff and keep them engaged. But there are dangers as well as advantages to allowing free access to internal social media.
Developments in e-learning The evolution of the e-learning species is nothing if not rapid – the latest leap is to include social networks in e-learning platforms, explores Training & Coaching Today.
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All you need is love
Wednesday 18 November 2009 13:50-14:40
Transformed recruitment at NCFE aids retention and engagement IRS discusses how vocational qualifications body NCFE has introduced new employer branding and a range of innovative recruitment and selection initiatives that have radically improved its employee resourcing capability, boosted employee engagement and cut sickness absence.
Asda share scheme aids employee retention Asda's people director has boasted the company's low turnover rate is thanks in part to its share scheme, reports Personnel Today.
Flexible benefits boost retention at Subsea 7 IRS investigates how Subsea 7's flexible benefits scheme and its employee share purchase plan have helped boost employee engagement, recruitment and retention.
Benefits of employee dental care Dental insurance is one of the fastest-growing staff benefits. Reward and Benefits Today discusses how it can cost the employer relatively little, yet offers a measurable benefit that can have a real impact on both productivity and employee engagement.
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Measuring performance in tough market conditions
Wednesday 18 November 2009 13:50-14:40
Survey: Measuring and improving employee productivity UK productivity lags behind that of competitor nations. IRS asks employers how they are trying to raise their performance.
Improving human capital performance at Co-operative Financial Services IRS discusses how Co-operative Financial Services has used human capital management to achieve a high-performance culture in its organisation.
Case study: Making team bonuses pay at Fenner Dunlop IRS profiles the experience of manufacturer Fenner Dunlop in the design, implementation and subsequent evolution of its team bonus scheme, which has delivered significant productivity improvements while boosting teamworking practices. The case study discusses how measuring performance evolved within the organisation.
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Responding to recession: using adversity to foster a culture of innovation
Wednesday 18 November 2009 13:50-14:40
Talent management's role in a time of recession Economic downturns and recessions threaten the HR budgets that underpin effective talent management. IRS discusses three recent research studies that shed light on how talent management is surviving and evolving during the recession, and how it could help employers take best advantage of an upturn.
Survey: managing employee innovation through suggestion schemes This IRS survey of suggestion schemes examines the extent to which schemes are used across different sectors of employment and how they can be operated most effectively.
Trade secrets: managing the innovators Personnel Today explores how innovation is a prime source of sustainable competitive advantage, and very often is the single most important factor separating the commercial success stories from the also-rans.
New approaches to promoting resilience at work Systems approaches to the prevention and management of work-related stress was the theme of a recent London conference, Occupational Health reports.
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Seven principles of building a high performance culture
Wednesday 18 November 2009 14:50-15:45
Case study: performance management at English National Ballet English National Ballet and JSB Training and Development created and implemented a two-year programme in an organisation that had previously received little formal management training, and where such efforts are bound by constraints on time and resources.
XpertHR line manager briefing service provides clear and simple guidance on managing poor performance due to lack of capability, including the importance of having a meeting with the employee to investigate the causes of the unsatisfactory performance and seeking the employee's opinion as to how her or she can improve.
Handling an underperforming employee - a guide The XpertHR "how to" section provides step by step guidance on dealing with performance issues.
O2's award-winning sales development scheme O2's award-winning sales academy is based on the philosophy of winning market share by being different; IRS examines the scheme that has increased sales and improved customer satisfaction.
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How do HR professionals lead a culture of integrity?
Wednesday 18 November 2009 14:50-15:45
G4S signs pioneering "ethical employment partnership" The G4S security group, one of the world’s largest employers, has become the first UK-based company to sign a worldwide agreement with trade unions on employment and union rights.
Most EU employers think pay should reflect ethical behaviour IRS reports on how more than two-thirds (68%) of European employers would like to see some of their employees' salary or bonus linked to "ethical behaviour", according to research from international risk management consultancy integrity Interactive Europe.
Enel signs corporate social responsibility accord
European Employment Review examines how Enel, an Italy-based energy multinational, signed an international agreement on corporate social responsibility in April 2009, making a range of commitments in areas such as health and safety, training and equal opportunities.
Addressing staff wellbeing at board level Is employee wellbeing becoming a board-level issue? Personnel Today reports that corporate responsibility group Business in the Community thinks so, and believes senior managers are finally coming round to the idea that healthy staff can help produce healthy profits.
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Using HR metrics to demonstrate improved efficiency
Wednesday 18 November 2009 14:50-15:45
Survey: Measuring and improving employee productivity UK productivity lags behind that of competitor nations. IRS asks employers how they are trying to raise their performance.
HR metrics can demonstrate value of HR in difficult times Personnel Today explores how in a tough economic climate it’s vital for HR to prove its value to an organisation.
How can HR justify its value to an organisation? HR is under increasing pressure to prove its worth to the organisation. So how can it ensure its supporting role really makes a difference?
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Business transformation through engagement
Wednesday 18 November 2009 14:50-15:45
Using motivation schemes during recession Motivation schemes can seem extravagant when other HR resources are stretched by the recession. Personnel Today investigates how they should be adjusted to match more straitened circumstances.
Case study: Ordnance Survey's journey to create a compelling employer brand IRS explores how Britain's national mapping agency, Ordnance Survey, looked to employer branding to reinforce its new business strategy and to ensure high levels of employee engagement.
The business benefits of an engaged workforce Personnel Today discovers that defining an employee value proposition rather than simply aligning HR with the business strategy will help the function gain credibility, as well as help to motivate staff.
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Aligning HR metrics with the business strategy
Wednesday 18 November 2009 14:50-17:50
Performance management: how to motivate staff Performance management is more than merely skimming off the 10% of poor performers in any organisation. Personnel Today explains HR should be meeting with business leaders and finding out their strategic goals, then working on metrics for performance management.
Evidence-based management: the knowing/doing gap HR management practices are rarely based on evidence of what works and what does not - this is referred to as the knowing/doing gap. The use of HR metrics can help to close the gap by providing evidence of what works, and demonstrating how decisions have an impact on measures such as employee absence, engagement and productivity.
How can HR justify its value to an organisation? HR is under increasing pressure to prove its worth to the organisation. So how can it ensure its supporting role really makes a difference?
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Practically engaging
Wednesday 18 November 2009 14:50-17:50
Wychavon District Council: staff engagement proved vital to success Having won top place in the Times "Best Councils to Work For" 2008 awards, it is clear that Wychavon District Council has succeeded in winning staff loyalty. IRS investigates how this was achieved.
Coaching remains popular during the recession Coaching is still popular as a key development tool during the recession and has great scope to improve employee engagement, Personnel Today reports.
Key trends and issues in employers' use of behavioural competencies IRS explores the latest trends and future relevance of employers' use of behavioural competency frameworks, such as their valuable role in communicating corporate values and objectives, and in fostering employee engagement.
How voluntary benefits can keep employers' costs down Reward and Benefits Today discusses how one of the ironies of the current recession is that staff morale and productivity are likely to have slumped just at the time when employers need them to be at their peak. Voluntary benefits - which provide staff with access to discounted products and services while keeping costs down for the employer - are one way for companies to address this issue.
BOC's focus on health supports employees through change A supportive approach to health and wellness at industrial gases supplier BOC has helped to ease stress during periods of change, reduce absence levels and ensure the loyalty of staff.
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Moving coaching in-house
Wednesday 18 November 2009 14:50-17:50
Benefits of developing in-house staff to be coaches Developing staff as coaches has clear advantages over buying in expertise from outside – but organisations must ensure that it is suitable for their particular circumstances.
Using staff as coaches at the Child Benefit Office and Tax Credits Office The Child Benefit Office and Tax Credits Office of HM Revenue and Customs has developed a coaching programme aimed at getting its staff to use coaching skills on a day-to-day basis.
Coaching remains popular during the recession Coaching is still popular as a key development tool during the recession and has great scope to improve employee engagement, Personnel Today reports.
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Maintaining organisational authenticity through change
Wednesday 18 November 2009 16:15-17:30
Transforming recruitment and retention at Paul UK Retail patisserie and bakery Paul UK has confronted its recruitment and retention difficulties by creating a winning employer brand, introducing effective hiring procedures and developing a career path for its workforce.
Transformed recruitment at NCFE aids retention and engagement IRS discusses how vocational qualifications body NCFE has introduced new employer branding and a range of innovative recruitment and selection initiatives that have radically improved its employee resourcing capability, boosted employee engagement and cut sickness absence.
East Sussex County Council's work to create a worthwhile employer brand IRS discusses how East Sussex County Council has transformed its recruitment advertising strategy and reduced its recruitment spend by creating an employer brand, "worthwhile work", that is designed to appeal to all sections of the community.
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Using coaching to develop a mindset of innovation
Wednesday 18 November 2009 16:15-17:30
Coaching at work: emotional intelligence Some coaches argue that the most appropriate forms of the art in current times are ones that use emotional intelligence. Isn’t that a bit touchy-feely?
Team coaching can help in a recession Coaches believe that these tough times are perfect for coaching organisations' top teams. Why might that be?
Measuring return on coaching investment Proving return on investment has been a key challenge for the coaching profession for the past decade, but economic uncertainty has added a new urgency to this work.
Measuring the cost of coaching Coaches don’t come cheap – so how can organisations measure their return on investment in coaching?
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Transforming HR efficiency in the public sector
Wednesday 18 November 2009 16:15-17:30
Public sector absence management The public sector needs to collect more evidence of what works in managing absence. Occupational Health reports on the attendance management in the public sector conference in London.
Alternatives to financial motivation Managing reward is difficult enough at the best of times in the public sector. Reward and Benefits Today discusses how it is best done during challenging times.
Evolutionary leader: Gillian Hibberd The president of the Public Sector People Managers’ Association talks to Personnel Today about HR evolution, performance with passion, and great shoes.
East Sussex County Council's work to create a worthwhile employer brand IRS discusses how East Sussex County Council has transformed its recruitment advertising strategy and reduced its recruitment spend by creating an employer brand, "worthwhile work", that is designed to appeal to all sections of the community.
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Seizing your opportunities
Wednesday 18 November 2009 16:15-17:30
Top 40 HR power players With recession biting, HR has to be at the top of its game. Here the crème de la crème are showcased in Personnel Today's Top 40 Power Players.
Businesses buck the economic downturn
Personnel Today speaks to five companies that are thriving in the downturn.
O2's award-winning sales development scheme O2's award-winning sales academy is based on the philosophy of winning market share by being different; IRS examines the scheme that has increased sales and improved customer satisfaction.
Case study: Ordnance Survey's journey to create a compelling employer brand IRS explores how Britain's national mapping agency, Ordnance Survey, looked to employer branding to reinforce its new business strategy and to ensure high levels of employee engagement.
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Leading the HR function
Thursday 19 November 2009 09:30-10:45
How Woods landed the top HR post at PepsiCo Personnel Today's Tara Craig meets PepsiCo's Jan Woods, an HR professional who took a determined route to the top. She talks about outstanding creativity and innovation among the staff.
Evolutionary leader: Gillian Hibberd The president of the Public Sector People Managers’ Association talks to Personnel Today about HR evolution, performance with passion, and great shoes.
Profile: Suzy Black, HR Director, Lloyd's of London Lloyd's of London has been an iconic city institution for three centuries, but has only had an HR strategy since last year. Personnel Today talks to HR director Suzy Black about her plans to shake up people policy.
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Window on the future of business, diversity and inclusion
Thursday 19 November 2009 09:30-10:45
Enterprise integrates diversity with its day-to-day business IRS explores how Enterprise Rent-A-Car has worked hard to create a culturally aware workforce, where diversity is not viewed as an HR initiative but as an integral part of the organisation's operations.
Equality and diversity in the workplace: 2009 IRS survey This research explores the resources, plans and procedures in place at 140 employers to address equality and diversity issues, and finds that two-thirds aim to put diversity and equality at the heart of what they do.
Equal opportunities policy The XpertHR policies and documents section provides a model equal opportunities policy, along with legal background, notes, warnings and future developments, that can be used as part of the an organisation's policy manual or staff handbook.
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HR: Adding value and driving change
Thursday 19 November 2009 09:30-10:45
Improving human capital performance at Co-operative Financial Services IRS investigates how Co-operative Financial Services has used human capital management to achieve a high-performance culture in its organisation.
How can HR justify its value to an organisation? HR is under increasing pressure to prove its worth to the organisation. So how can it ensure its supporting role really makes a difference?
Network Rail instils culture of leadership accountability through training IRS discusses how Network Rail's talent development strategy has been central to the company meeting its government-set targets for Britain's railways, by increasing the confidence and capability of managers and leaders.
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Strategic workforce planning
Thursday 19 November 2009 09:30-10:45
Workforce management software tools to help employers plan Workforce planning becomes even more important during a recession, when budgets get squeezed ever tighter and difficult decisions need to be made. Personnel Today looks at some of the software tools available to help you do it.
How to determine the needs of the job This entry from the XpertHR "how to" section looks at how to adopt an objective, job-based approach to the process of recruitment, to help HR identify the staffing requirements when the economy improves.
Default retirement age on way out despite High Court ruling Personnel Today reports that the days are numbered for the UK's default retirement age despite a recent High Court ruling that it is legal for employers to force workers to retire at age 65. This may have implications for workforce planning.
Good practice guide on flexible working As changes in society have created a diverse workforce and because there are continuing skills shortages, HR practitioners should take account of individuals' preferred working arrangements if they are to recruit and retain the best staff.
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Building innovation capability
Thursday 19 November 2009 09:30-12:30
Survey: managing employee innovation through suggestion schemes This IRS survey of suggestion schemes examines the extent to which schemes are used across different sectors of employment and how they can be operated most effectively.
Trade secrets: managing the innovators Personnel Today explores how innovation is a prime source of sustainable competitive advantage, and very often is the single most important factor separating the commercial success stories from the also-rans.
Employee involvement re-energises the business at Harrod UK IRS investigates how developing a grassroots approach to business planning has enabled Harrod UK to foster an innovative and inclusive culture that has transformed its business operations.
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Facilitating OD interventions
Thursday 19 November 2009 09:30-12:30
Change management: transforming the Tube London Underground is undergoing the biggest upgrade in its history, which requires the full support of staff to succeed. Its new workshops may be the key to success.
Making teambuilding events successful
Are teambuilding events worthwhile? It seems you get what you specify, explores Training and Coaching Today.
Effective communication: 10 top tips Personnel Today speaks to Kevin Young, vice-president and managing director, EMEA, at e-learning provider SkillSoft, who offers his top tips for getting your message across.
Team briefing policy The model team briefing policy from the XpertHR policies and documents section sets out guidelines on conducting team briefings, to be included in the company's staff handbook or distributed to managers and staff.
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Becoming a successful business partner
Thursday 19 November 2009 09:30-12:30
Business partnering in the AA IRS explores how by introducing an HR business partner model, the AA has helped transform the company’s productivity levels and has boosted other organisational measures such as staff retention and engagement.
How can HR justify its value to an organisation? HR is under increasing pressure to prove its worth to the organisation. So how can it ensure its supporting role really makes a difference?
Eight steps to HR success Personnel Today explores how business school can teach you a number of valuable skills, but to really excel as an HR professional, it's what you learn about the job by doing the job that proves most valuable.
Encouraging company boards to appoint HR directors as members Personnel Today explores how to make a breakthrough.
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Beyond business partnering: truly aligning HR with the business
Thursday 19 November 2009 11:15-12:15
Aligning HR with the business: two steps forward, one step back The process of aligning strategic objectives and HR strategy would seem to be a priority for most organisations. But while there is encouraging evidence that organisational and HR strategies are coming together, there is still work to do.
What impact is the economic downturn having on HR? The HR profession has spent the past two decades clawing its way into the boardroom, fighting to convince the likes of marketing and finance that HR can be strategic, while still making a difference to the bottom line. So what happens when recession looms?
Preparing for recovery from the economic downturn Personnel Today reports on the Centre for High Performance's discussion "Retooling for recovery", where HR professionals from a wide range of business sectors gathered together to pinpoint HR's responsibility to help businesses through the economic crisis and prepare for the upturn.
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Organisation design
Thursday 19 November 2009 11:15-12:15
BOC's focus on health supports employees through change A supportive approach to health and wellness at industrial gases supplier BOC has helped to ease stress during periods of change, reduce absence levels and ensure the loyalty of staff.
Change management: transforming the Tube London Underground is undergoing the biggest upgrade in its history, which requires the full support of staff to succeed. Its new workshops may be the key to success.
Effective communication: 10 top tips Personnel Today speaks to Kevin Young, vice-president and managing director, EMEA, at e-learning provider SkillSoft, who offers his top tips for getting your message across.
Team briefing policy The model team briefing policy from the XpertHR policies and documents section sets out guidelines on conducting team briefings, to be included in the company's staff handbook or distributed to managers and staff.
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Achieving strategic growth in a global marketplace
Thursday 19 November 2009 11:15-12:15
HR practice across Europe HR across Europe is becoming more like its UK counterpart. But there remain stark differences, both cultural and legal, as Personnel Today reports.
Redundancies in the EU: do as the locals do Employers with businesses in EU countries face some difficult challenges if they restructure local operations. Employers' Law outlines the scale of the problem and details some particular issues.
ILO agrees "global jobs pact" Governments, trade unions and employers' organisations from around the world agreed a "global jobs pact", aimed at tackling unemployment, at the International Labour Organization in June 2009.
Unemployment mounts across Europe European Employment Review discusses how the EU employment level has been shrinking since mid-2008, while unemployment has been increasing steadily.
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Working together for sustained organisational performance
Thursday 19 November 2009 11:15-12:15
Business partnering in the AA IRS explores how by introducing an HR business partner model, the AA has helped transform the company’s productivity levels and has boosted other organisational measures such as staff retention and engagement.
Eight steps to HR success Personnel Today explores how business school can teach you a number of valuable skills, but to really excel as an HR professional, it's what you learn about the job by doing the job that proves most valuable.
How can HR justify its value to an organisation? HR is under increasing pressure to prove its worth to the organisation. So how can it ensure its supporting role really makes a difference?
Encouraging company boards to appoint HR directors as members Personnel Today explores how to make a breakthrough.
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HR's role in organisational development
Thursday 19 November 2009 11:15-12:15
Managing change at Cambridgeshire Fire and Rescue Service Cambridgeshire Fire and Rescue Service has seen unprecedented change since 2004. IRS investigates how this has been formulated and managed.
Improving human capital performance at Co-operative Financial Services IRS investigates how Co-operative Financial Services has used human capital management to achieve a high-performance culture in its organisation.
How can HR justify its value to an organisation? HR is under increasing pressure to prove its worth to the organisation. So how can it ensure its supporting role really makes a difference?
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Redefining your HR strategy: creating a resilient culture
Thursday 19 November 2009 13:35-14:20
Stress management training promotes emotional wellbeing Training to cope with stress and mental health is available via the Wellness Works project, set up with the help of lottery funding. The IRS case studies of the providers and end-users demonstrate the positive impact this training is having on employees.
Combining staff reward with corporate social responsibility
Personnel Today reports on how Spring Group combined staff reward with corporate social responsibility, and found that the real reward came from the chance to help the less fortunate.
The benefits of re-skilling staff Should employers try to re-skill staff rather than lay them off? Training and Coaching Today explores the advantages of nurturing talent internally.
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Building capability: the agile organisation
Thursday 19 November 2009 13:35-14:20
Preparing for recovery from the economic downturn Personnel Today reports on the Centre for High Performance's discussion "Retooling for recovery", where HR professionals from a wide range of business sectors gathered together to pinpoint HR's responsibility to help businesses through the economic crisis and prepare for the upturn.
Businesses buck the economic downturn
Personnel Today speaks to five companies that are thriving in the downturn.
The benefits of re-skilling staff Should employers try to re-skill staff rather than lay them off? Training and Coaching Today explores the advantages of nurturing talent internally.
New approaches to promoting resilience at work Systems approaches to the prevention and management of work-related stress was the theme of a recent London conference, Occupational Health reports.
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The future of work and organisations
Thursday 19 November 2009 13:35-14:20
Economic outlook 2009/10: growth may resume As the end of the recession is tentatively predicted, IRS reviews the key economic indicators of interest to pay decision-makers.
Managing learning and development in a recession: the 2009 IRS survey The 2009 IRS learning and development survey finds that many employers are refining their use of training resources to achieve maximum efficiency, and increasing their focus on leadership development.
Hay survey assesses future of reward strategies As the world economy continues to face an uncertain future, pay decision-makers recognise that reward strategies are likely to experience an "evolution, as opposed to a revolution" in the next two to three years.
The importance of effective leadership skills Effective, dynamic leadership is vital during an economic downturn, yet research suggests organisations are concentrating on the wrong skills to achieve this.
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A new approach to talent management
Thursday 19 November 2009 13:35-14:20
Keeping top performers on the front line Personnel Today discusses how employees who excel at customer service are often rapidly promoted into more senior positions, away from what they do best. How can you keep talented employees where they can be most productive?
How to make your budgets go further With plummeting HR budgets in 2009, Personnel Today looks at how to stretch resources, including launching a dedicated talent website and reducing dependence on consultants.
Buckinghamshire County Council's recruitment and retention strategy IRS discusses how Buckinghamshire County Council is implementing a range of talent management measures to enhance its staff resourcing capability and encourage high performance.
Survey: succession planning in practice IRS explores how employers believe that their succession planning is particularly effective in retaining key members of staff, in assisting talent management and, to a lesser extent, in contributing to business success.
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Driving transformational change
Thursday 19 November 2009 13:35-14:20
O2's award-winning sales development scheme O2's award-winning sales academy is based on the philosophy of winning market share by being different; IRS examines the scheme that has increased sales and improved customer satisfaction.
Transforming recruitment and retention at Paul UK Retail patisserie and bakery Paul UK has confronted its recruitment and retention difficulties by creating a winning employer brand, introducing effective hiring procedures and developing a career path for its workforce.
Preparing for recovery from the economic downturn Personnel Today reports on the Centre for High Performance's discussion "Retooling for recovery", where HR professionals from a wide range of business sectors gathered together to pinpoint HR's responsibility to help businesses through the economic crisis and prepare for the upturn.
Talent management's role in a time of recession Economic downturns and recessions threaten the HR budgets that underpin effective talent management. IRS discusses three recent research studies that shed light on how talent management is surviving and evolving during the recession, and how it could help employers take best advantage of an upturn.
Back to
top
Organisational development: a mindset for change
Thursday 19 November 2009 14:30-15:15
BOC's focus on health supports employees through change A supportive approach to health and wellness at industrial gases supplier BOC has helped to ease stress during periods of change, reduce absence levels and ensure the loyalty of staff.
Change management: transforming the Tube London Underground is undergoing the biggest upgrade in its history, which requires the full support of staff to succeed. Its new workshops may be the key to success.
HR metrics can demonstrate value of HR in difficult times Personnel Today explores how in a tough economic climate it’s vital for HR to prove its value to an organisation.
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top
Releasing your people's creative genius
Thursday 19 November 2009 14:30-15:15
Team coaching can help in a recession Coaches believe that these tough times are perfect for coaching organisations' top teams. Why might that be?
Talent management's role in a time of recession Economic downturns and recessions threaten the HR budgets that underpin effective talent management. IRS discusses three recent research studies that shed light on how talent management is surviving and evolving during the recession, and how it could help employers take best advantage of an upturn.
How to make employees feel motivated and valued When the going gets tough, staff could get going, so if you want to keep your best employees, make an effort to show they are valuable members of the organisation, writes Personnel Today.
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Building a strategic workforce planning framework
Thursday 19 November 2009 14:30-15:15
Workforce management software tools to help employers plan Workforce planning becomes even more important during a recession, when budgets get squeezed ever tighter and difficult decisions need to be made. Personnel Today looks at some of the software tools available to help you do it.
The XpertHR employment law manual on recruitment and selection includes up-to-date guidance on determining the needs of the job, attracting suitable candidates and interviewing.
The XpertHR line manager briefing on retirement looks at the law and best practice on retirement, including employers' duty to notify employees of their forthcoming retirement and the right for employees to request to continue working.
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Developing people across cultural and national boundaries
Thursday 19 November 2009 14:30-15:15
UniCredit signs transnational equality agreement European Employment Review discusses the joint declaration on equal opportunities and non-discrimination signed by UniCredit, an Italy-based banking multinational, with its European Works Council, setting out principles and commitments to apply across all its operations.
Enel signs corporate social responsibility accord
European Employment Review examines how Enel, an Italy-based energy multinational, signed an international agreement on corporate social responsibility in April 2009, making a range of commitments in areas such as health and safety, training and equal opportunities.
Wilkhahn signs worldwide employee rights agreement
Wilkhahn, a Germany-based furniture manufacturer with 600 employees worldwide, signed an international framework agreement in February 2009 on social responsibility and employees' rights, illustrating that such agreements are no longer the sole preserve of giant multinationals.
Multicultural HR As global workforces become the norm, HR must manage an increasingly diverse range of cultures. Personnel Today discusses what difficulties they face and how can they overcome them.
Equality and diversity in the workplace: 2009 IRS survey This research explores the resources, plans and procedures in place at 140 employers to address equality and diversity issues, and finds that two-thirds aim to put diversity and equality at the heart of what they do.
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A new leadership paradigm
Thursday 19 November 2009 15:45-17:00
The importance of effective leadership skills Effective, dynamic leadership is vital during an economic downturn, yet research suggests organisations are concentrating on the wrong skills to achieve this.
Network Rail instils culture of leadership accountability through training IRS discusses how Network Rail's talent development strategy has been central to the company meeting its government-set targets for Britain's railways, by increasing the confidence and capability of managers and leaders.
Leading high performance at British American Tobacco IRS explores how, by making line managers accountable for talent development, an international tobacco group increased its pool of ready successors and improved the sustainability of the business.
Evolutionary leader: Gillian Hibberd The president of the Public Sector People Managers’ Association talks to Personnel Today about HR evolution, performance with passion, and great shoes. |
