By far the most common types of workplace conflict dealt with by UK HR departments are disagreements between employees and their line managers and those between employees on the same team.This is according to latest XpertHR benchmarking data on workplace conflicts.
The survey also looks at the causes and consequences of workplace conflict between individuals:
- The four most common causes of workplace conflict are: ineffective line management; personality clashes; lack of effective performance management; and perceived bullying/harassment.
- The most common consequences of unresolved workplace conflict are: Low team morale; increased absence; recourse to formal disciplinary or grievance procedure.
Subscribers to XpertHR Benchmarking can drill down into the complete
benchmarking data from the 2011
XpertHR survey of informal approaches to workplace conflict.
The survey is based on responses from 190 organisations with a combined workforce of 340,284 employees.
The survey is based on responses from 190 organisations with a combined workforce of 340,284 employees.
- Benchmarking informal approaches to managing workplace conflict Read more about the survey findings.
- Workplace Conflict 2011 Access the complete XpertHR Benchmarking dataset.
- XpertHR Benchmarking: Take the video tour.
- Workplace conflict survey 2011: Levels and causes, Workplace conflict survey 2011: Management
tools and techniques and Workplace conflict
survey 2011: Mediation practices Read XpertHR's
detailed written analyses of the survey findings.
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