Before we begin, how about this for a piece of strategic waffle?
"Our fundamental strategy is one of customer-centric intermediation."
See below for the source and a separate blog post on how the way HR speaks can harm its cause.
Las Vegas was the venue for last week's annual conference of the US Society for Human Resource Management (SHRM), which hosted an invasion of Brits. Sir Richard Branson, chairman of Virgin Group gave the opening speech. Commentator John Hollon, vice president for editorial of TLNT.com, gave Branson's talk a "B" saying "that puts him in the top 20 percent of the class".
And Jackie Orme, chief executive of the Chartered Institute of Personnel and Development (CIPD), the UK's equivalent of SHRM, told delegates about the CIPD's prescription for how the HR profession should change in the next 20 years in the institute's "Time for Change: towards a Next Generation for HR" report.
Released just before the conference in Las Vegas, the SHRM/Globoforce Survey of employee recognition programmes finds that 71% companies track employee engagement through exit interviews and more than one-half (58%) think employee length of service is the most commonly recognised factor.
And the Blogging4Jobs blog helpfully gathered together 11 SHRM-related posts.
Other developments in HR strategy
The CBI has published an analysis of the labour market arguing that deep-rooted structural problems won't be solved by recovery alone. The report is called "Mapping the route to growth: rebalancing employment".
The Work Foundation has published "A Plan for Growth in the Knowledge Economy" by Charles Levy, Andrew Sissons and Charlotte Holloway. It argues only the knowledge economy can provide the jobs and balanced growth needed to secure the UK's future prosperity. Andrew Sissons, one of the authors, blogged, that
"we need businesses of all sizes to invest in their knowledge bases, and the government must give firms the confidence that they can invest in Britain".
The Work Foundation has also published a plea for the UK to generate more "good work", "high quality jobs which allow people to re-connect to the purpose of the businesses they work in". The report "Good Work and Our Times" is by Lucy Parker and Stephen Bevan.
An article in the McKinsey Quarterly outlines "the perils of bad strategy: failure to face the problem, mistaking goals for strategy, bad strategic objectives, fluff (defined as a restatement of the obvious, combined with a generous sprinkling of buzzwords that masquerade as expertise). Author Richard Rumelt, professor of business and society at the UCLA Anderson School of Management, offers this example from a major retail bank: "Our fundamental strategy is one of customer-centric intermediation."
Leadership failure is undermining employees' workplace attitudes and experiences, according to research from the Chartered Management Institute (CMI). The study found that 55% of employees don't think their managers are competent or confident enough in their roles.
Advice on building successful leadership development and talent management strategies is offered by Patrick Bradshaw on the HRM Today website.
Blogs
"How HR Speak Hurts HR - And Some HR Words That Should Be Banned" is the topic of a blog by Dr John Sullivan on the TLNT blog.
John Ingham's comments on his Strategic HCM blog on HR transformation at HR systems supplier SAP, after seeing a presentation last month at SAP's HR Transformation summit.
You have a choice of 45 blog posts on leadership compiled by Dan McCarthy from the 3 July leadership development carnival.
Six Terrific Business Books That Deserve Your Attention, by CV Harquail on the Authentic Organisations blog.
13 Lessons from Shared Services Implementations, from Courtney Jackson on Human Resources IQ blog.
CSR
The employee section of Coca Cola Enterprises CSR report.
And for Deutsche Telekom's 2010-2011 CSR report, including information on the introduction in March 2010 of a women's quota for recruitment and enrolment for key management development programmmes.
Lloyds Banking Group's Responsible Business Report 2010 has a section on employee care and engagement.
Here is commercial property company Land Securities report on its employees.
And finally an article by Tatjana de Kerroson on the CSRwire Talkback blog titled "Beyond Branding: CSR as a tool for competitiveness and productivity".
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