Michael CartyXpertHR’s HR data round-up for January 2013 looks at data on performance management training. We also provide links to all the latest additions to XpertHR Benchmarking and present our regular round-up of the best HR data blog posts.
Why is performance management training falling short?
Managing underperformance is a critical issue, yet line manager training on dealing with underperformance is often ineffective, XpertHR benchmarking research finds.
Nine-tenths of employers surveyed by XpertHR say that individual underperformance is a problem for their organisation.
Underperformance issues are particularly acute at the largest organisations.
Subscribers to XpertHR Benchmarking can drill down into the complete results data from our latest survey of employers’ performance management training arrangements.
The survey is based on responses from 170 organisations, with a combined workforce of 453,778 employees.
Capability is most common area of individual underperformance
Across the whole economy, the two most common poor performance issues facing employers are capability and absence.
However, this picture changes markedly in the public sector:
For respondents from the public sector, absence is the most widespread performance issue by far.
- Employers in the public sector are also significantly more likely than those in the private sector to have to deal with poor performance issues arising from poor attitude/behaviour towards colleagues.
Line managers play key role in managing underperformance
Line managers play a critical role in managing performance:
- Line managers take sole responsibility for managing underperformance at three in ten organisations, and they share these responsibilities at a further two-thirds.
- In the public sector, just under three-fifths of line managers assume sole responsibility for managing underperformance.
Performance management training for line managers falls short
Despite the crucial role played by line mangers here, line manager training in performance management could be falling short.
The survey reveals a mismatch in what employers identify as the priority for performance management training, and what is covered by the actual training provided:
- Employers consider developing “performance conversation” skills to be the most important aspect of performance management training.
- Yet only one in five employers makes training in “performance conversation” skills mandatory for managers.
How does this compare with your organisation’s own experience of managing individual underperformance?
Please do get in touch and let me know.
- Performance Management Training 2012
Subscribers to XpertHR Benchmarking can access and drill down into the complete results data from this survey, and generate bespoke reports on how their organisation compares.
XpertHR Benchmarking: Latest additions!
XpertHR’s unique interactive HR benchmarking service keeps growing!
Check out the latest survey datasets to be added to XpertHR Benchmarking:
Click here for the full list of HR benchmarking survey datasets that can be accessed via XpertHR Benchmarking!
HR data blog post round-up: January 2013
Here’s our latest monthly pick of top blog posts on HR data issues from XpertHR’s blogs and other blogs:
- Dan Barker: Still Flat
Twitter is often described as a microblogging platform, so why can’t a single tweet constitute a blog post? This tweet from @danbarker makes an interesting point on the state of the graduate recruitment market in 2013, and perhaps more importantly includes a link to some very interesting related data analysis that Dan has put together via Google Trends (Link to @danbarker’s Google Trends analysis here). Follow Dan on Twitter.
- Mervyn Dinnen: 80% of Temporary Workers want a Permanent Job!
Fascinating, if also rather sobering, analysis of official ONS labour market data from Mervyn Dinnen’s consistently great TRecs blog. Mervyn says: “[T]he number of temporary workers is 1,620,000. Look further along the line below and you see reasons for temporary working, and under ‘Do not want a permanent job’ the figure is 325,000. That’s right…only 20% of temporary workers DON’T want a permanent job. [...] Since the market turned we’ve gained 582,000 part time workers…but the number of those not wanting full time work has only increased by 35,000.” Follow Mervyn on Twitter.
- Charlie Judy: You’re A Victim
Ever generous, the great Charlie Judy shares a seriously interest infographic on approaches to find and foster talent. Follow Charlie on Twitter.
- Victorio Milian: OH, CRAP! Dealing With The Data Explosion
Love Victorio’s central argument here: “People and organizations produce a lot of crap. Be smart and take advantage of it!” Also includes a handy explanation of just what an exabyte actually is, and the following great passage on why data can represent “a potential goldmine”: “In the right hands, data can drive intelligent decision making and create opportunities for cost savings, increased productivity, or better quality in product offerings or services. It just needs the right conditions for success.” Follow Victorio on Twitter.
- Robin Schooling: When It Comes To Data, Bigger Isn’t Always Better
A brilliant reminder from Robin Schooling that even in this age of big data, many HR professionals continue to deal with small data. And there is nothing whatsoever wrong with that. Robin says: “While an organization with 60 employees may be using a CRM platform to track data around sales and customer analytics, chances are pretty good their HR Director is still managing the employee data using Excel spreadsheets and file folders. While that’s neither fun nor a great use of her time, it also means that she probably doesn’t have access to any flashy snazzy HR Capital analytics tools or the expertise of a statistician on contract. So she’s sitting there with lots of small data. And that’s OK.” Follow Robin on Twitter.
- Sarah Welfare: RPI inflation measure does not meet international standards but will stay as it is, National Statistician says
So was the recent review of the UK’s RPI inflation measure a damp squib in the end? My colleague Sarah Welfare provides an excellent overview in this post. Follow Sarah on Twitter.
About XpertHR’s monthly HR data round-up
XpertHR’s round-up of HR data for January 2013 is the latest instalment in an ongoing monthly series.
Each post in this series highlights latest HR data releases from XpertHR and other sources, alongside links to news stories and blog posts of direct or indirect relevance to issues around using HR data.
If there are any HR-related data measures you would like to see covered in future XpertHR data round-ups, or if there are any surveys or HR data blog posts that you would like to see highlighted, please do get in touch. You can submit comments via the box below, or contact me directly via Twitter, LinkedIn or Google+.
XpertHR data round-up archive
Catch up with all the posts in XpertHR’s data round-up series!
- HR data round-up December 2012: A less merry Christmas?
- HR data round-up November 2012: Who’s afraid of HR data?
- HR data round-up October 2012: Overtime, HR benchmarking & the best HR data posts!
- HR data round-up September 2012: Back to basics on performance management?
- HR data round-up August 2012: Are we seeing a downward trend in absence rates?
- HR data round-up July 2012: Benchmarking planned redundancies
- HR data round-up June 2012: The costs and benefits of the 2012 Olympics
- HR data round-up May 2012: The changing ratios of HR to employees
- HR data round-up April 2012: IT pay trends; private sector pay forecasts & more!
- The HR data tapes: HR lifers; CIPD qualifications; workforce analytics, & more!
- HR data round-up March 2012: Tough times for graduates
- HR data round-up February 2012: Are employers losing the battle to combat work-related stress?
- HR data round-up January 2012: What is the ideal employee to HR ratio in 2012?
- HR data round-up, December 2011: Christmas working and minimum office temperatures
- HR data round-up November 2011: Why did you get into HR?
- HR data round-up October 2011: National minimum wage; HR data visualisation; & using HR data effectively
- HR data round-up September 2011: Benchmarking absence; social media ROI; & latest HR data blog posts
- HR data round-up July 2011: HR careers, absence & turnover
- XpertHR data round-up, June 2011: Company cars, commuting, benchmarking & labour disputes
- XpertHR data round-up, May 2011: HR benchmarking data, absence & hand-drawn charts
