Our recent survey (subscription required) looking at line managers’ role in people management shows that employee engagement is a growing part of a line manager’s function.
But, as our survey also shows, one in five HR practitioners responding felt that this was a role that line managers struggle to perform well.
I attended a seminar recently, given by international employee opinion survey ORC (external link), exploring this very topic. Kate Pritchard, ORC director of employee research, discussed practical steps organisations can take to keep engagement levels high among employees. This should help employees to remain committed to the organisation, and be prepared to “go that extra mile” – as outlined by ORC's model of engagement: ‘Say, stay, and strive’.
One thing was clear from the seminar: achieving and sustaining an engaged workforce requires effort, and conducting an employee opinion survey can be no more than a starting point.