All items: Employee relations

  • Award-winning Dorchester Collection talks employee engagement

    Date:
    12 May 2016

    Luxury hotel chain Dorchester Collection won the employee engagement top prize at last year's Personnel Today Awards. What has the company done to stand out in this hard fought category, and what is next?

  • Sodexo signs international trade union rights agreement

    Date:
    9 February 2012

    Sodexo, the France-based on-site services multinational, signed an international framework agreement on trade union and bargaining rights in December 2011, covering 390,000 employees worldwide. Earlier in the year, it had signed a national framework agreement on partnership working with UK unions.

  • Pay harmony on single status at Newcastle City Council

    Date:
    17 December 2010

    It has taken a decade for an equality-proofed pay and grading structure to be negotiated and implemented at Newcastle City Council, but both the employer and union are proud of it.

  • Culture change reduces absence at John Wheatley College

    Date:
    27 April 2010

    At John Wheatley College, it has taken several years for HR to instil a culture where managers carry out return-to-work interviews as a matter of course.

  • Partners adopt new approach to absence at Robinson Low Francis

    Date:
    27 April 2010

    Introducing return-to-work interviews at construction and property consultants Robinson Low Francis (RLF) has helped reduce absence and improve relationships between partners and their staff.

  • Line manager training improves absence at Staffordshire Council

    Date:
    27 April 2010

    Staffordshire Council sees return-to-work interviews as an "invest now to save later" plan. We report on the training and support offered to managers involved in this process.

  • Change management at the Royal Wolverhampton Hospitals NHS Trust

    Date:
    25 January 2010

    Despite undergoing large-scale organisational change over the past three years - including a redundancy programme - the Royal Wolverhampton Hospitals NHS Trust has boosted employee engagement levels.

  • Culture change at GMB reduces sickness absence by 80%

    Date:
    26 November 2009

    By introducing policies and procedures on absence management, and heightening employee awareness of stress and bullying issues, the GMB union's Yorkshire and North Derbyshire region reduced sickness absence rates from 7.3% to 1.3% over an 18-month period.

  • How United Response reduced absence by one-third

    Date:
    5 October 2009

    An absence management system that gives autonomy to line managers and health-related support to employees has improved the personalised service that United Response provides to people in need - while also reducing organisational costs.

  • Unison's equality-proofed pay and grading structure

    Date:
    5 October 2009

    Following the creation of Unison in 1993 and the legacy of five different sets of terms and conditions, the union set about equality-proofing its pay structure for staff, and harmonising terms and conditions. This case study charts the obstacles that were overcome and details the new pay structure.

About this category

Case studies: HR and legal information and guidance relating to employee relations.