Ryanair has angered staff and customers after disastrous errors with its pilot rota. The company could now risk unofficial industrial action through sickness absence, as was the case at Southern Rail last year, report Richard Nicolle and Joseph Lappin from Stewarts.
Standardising pay and conditions is never an easy task, especially where such an exercise involves several groups of workers. From a trade union perspective, we look in detail at a harmonisation process that led to a complete breakdown in industrial relations. We also review an exercise largely free from problems.
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Commentary and analysis: HR and legal information and guidance relating to trade unions.
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