Introduction

XpertHR's unique legal advice service offers the option of either emailing or phoning your question to a qualified employment lawyer. The service is available 24hrs a day, 365 days a year. The advice is provided by Abbey Legal Services - one of the country's leading specialist advice line operators.

Click here to read biographies of our legal advisers

Abbey Legal is also able to represent your organisation at tribunal or undertake consultancy work on a pay-as-you-go basis - please phone the advice line to find out more.

Phone

Make sure you have this week's security code and your customer number ready when you make the call and make sure you have all the information you think is relevant to your question. When related to an individual, this might include: Length of service - Relevant contractual terms - Gender - Race - Age. Click here for this week's security reference number. The phone service is available 24 hours a day.

Email

Submit your question on our email form, including all information you think is relevant. When your question relates to an individual this might include: Length of service - Relevant contractual terms - Gender - Race - Age.

Once you submit the question you should receive an immediate acknowledgement. Click here to submit a question. You should receive a response within one hour during the working hours of 9.00am to 5.00pm Monday to Friday (Except Bank Holidays). Email questions received after 5.00pm will be answered at the start of the next working day.

The Service

Provision of the service is subject to the standard terms of Abbey Legal Services and sending an email or telephoning the help-line number means that you agree to those terms.