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Updating author: Marc
Meryon
On this page: Summary Future developments Action point checklist Key
references Questions and answers Grievance procedures overview Written
statement of terms and conditions of employment Acas
code of practice on disciplinary and grievance procedures Drawing up and communicating a grievance procedure The grievance procedure in operation Sample grievance procedure Special
considerations Collective grievances Grievances lodged by ex-employees A
worker's right to be accompanied at grievance hearings
Summary
3.211
- An employment tribunal may increase or decrease awards of compensation by
up to 25% in the event of an unreasonable failure to comply with the "Acas
code of practice on disciplinary and grievance procedures". (See 3.213 Grievance procedures overview)
- The written statement of terms and conditions of employment issued to
every new employee must include certain information relating to the redress of
grievances. (See 3.214 Written statement of terms
and conditions of employment.)
- The "Acas code of practice on disciplinary and grievance procedures" sets
out guidance to assist employers, employees and their representatives deal
with grievances in the workplace. (See 3.215 Acas
code of practice on disciplinary and grievance procedures)
- A grievance procedure should be set down in writing, and be specific and
clear. (See 3.216 Drawing up and communicating a
grievance procedure)
- The number of appeal stages contained in a grievance procedure will depend
on the size of an organisation, its resources and management
structure. (See 3.217 The grievance procedure in
operation)
- The right to be accompanied at each of the formal stages of a grievance
procedure extends to all workers and not just employees. (See 3.222 A worker's right to be accompanied at grievance
hearings)
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Future developments
3.212 There are no future developments.
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Grievance procedures overview
3.213 Employers are expected to comply with the principles
set out in the Acas code of
practice on disciplinary and grievance procedures (PDF format, 1.58MB) (on
the Acas website) when handling a grievance. |
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