Cookies and privacy
Browse frequently asked questions and answers on key HR issues. Navigate by topic or key word search. View latest additions or suggest a question to the XpertHR editorial team.
Is an employer obliged to supply a reference?
An employer owes a duty of care to the intended recipient of
the reference to ensure that it is true, accurate and fair, and does not give a
misleading impression. It could be sued by the recipient if it gives a
negligent or careless reference which subsequently results in financial loss to
the recipient. The employer also owes a duty to the ex-employee to take
reasonable care in the preparation of the reference. If, for example, the
employee fails to secure a new job because of an inaccurate or misleading
reference, he or she will be able to sue his or her ex-employer for damages.
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