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Browse frequently asked questions and answers on key HR issues. Navigate by topic or key word search. View latest additions or suggest a question to the XpertHR editorial team.


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Is an employer obliged to supply a reference?

What are the duties of an employer if it supplies a reference?

Should references always be marked confidential?


When providing a reference what duties does an employer owe to a former employee when the employment has terminated during unresolved disciplinary proceedings?

The Court of Appeal has said that before divulging any unfavourable information in a reference, the employer must make sure that it genuinely believes the information to be true, has reasonable grounds for that belief and has investigated the matter.

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Must an employer always obtain an individual's consent before providing a reference for him or her?

Can an employer limit its liability by including a disclaimer in a reference?

What rights of access do employees have to job references?

If an employer regulated by the Financial Services Authority (FSA) receives a reference request relating to a former employee who was an approved person who is about to perform a controlled function must it respond?

If an employer regulated by the Financial Services Authority receives a reference request relating to a former employee who was an approved person where the new role is not a controlled function what are its obligations?

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