topic
sub-topic
what's included (examples)
recruitment
finding candidates
  • advertising
  • employment agencies
  • executive search businesses
  • headhunters
  • internal applicants
  • internet recruitment
  • jobcentres
  • milkrounds
  • recruitment fairs
 
selecting staff
  • assessment centres
  • criminal record checking
  • CV checking
  • CVs
  • employee specifications
  • graduates
  • interviewing
  • job applications
  • job descriptions
  • job offers
  • online assessments
  • psychometric testing
  • shortlisting
  • telephone interviewing
 
special employee categories
  • applicants with convictions
  • asylum seekers
  • disabled workers
  • EEA nationals
  • interim/temporary staff
  • non-EEA foreign nationals
  • older workers
  • young people and children
 
labour market and economy
  • general business conditions
  • inflation
  • labour turnover
  • skills shortages
  • unemployment
  • workforce composition
 
induction
  • induction checklists
  • induction programmes
  • induction training
  • probationary periods
  • welcome packs
 
retaining staff
  • loyalty rewards
  • retention bonuses
  • retention tools and strategies
  • retention-based incentives
pay and benefits
pay and grading systems
  • grading structures
  • harmonisation
  • job evaluation
  • job families
  • methods of payment
  • pay intervals
  • pay spines
  • pay strategies
  • red-circling
 
pay levels and awards
  • equal pay
  • long-term pay reviews
  • pay rates
  • pay settlements/awards
  • remuneration committees
 
benefits (pay related and other)
  • company cars
  • death-in-service payments
  • family, childcare and health benefits
  • housing-related benefits
  • membership of clubs, gyms etc
  • staff discounts
 
premiums and allowances
  • attendance allowances
  • employee expenses
  • employees working overseas
  • guarantee payments
  • holiday pay
  • jurors’ allowances
  • location allowances/weighting
  • overtime pay
  • relocation allowances
  • shift pay
  • stand-by and call-out allowances
  • subsistence allowances
 
pay related incentives/awards
  • bonuses
  • deferred loyalty payments
  • gainsharing
  • long-service awards
  • long-term incentive plans
  • performance-related pay
  • profit-related pay
  • share schemes
  • skills/competency-related pay
  • team-based pay
 
tax and deductions from pay
  • attachment of earnings orders
  • company car tax
  • income tax
  • law governing deductions
  • National Insurance
  • payroll giving
 
statutory rates and benefits
  • back to work bonus
  • child benefit
  • child support
  • child tax credit
  • disability living allowance
  • housing benefit
  • incapacity benefit
  • income support
  • industrial injuries
  • maternity allowance
  • national minimum wage
  • severe disablement allowance
  • social fund
  • statutory adoption pay
  • statutory maternity pay
  • statutory paternity pay
  • statutory sick pay
  • Wages Councils
  • working tax credit
 
pensions
  • benefits
  • communications and disclosure
  • contributions
  • defined benefit schemes
  • defined contribution schemes
  • eligibility
  • final salary schemes
  • funding
  • money purchase schemes
  • pension age
terms, conditions and employee rights
working time and leave
  • adoption leave
  • annual leave/holidays
  • bank and public holidays
  • bereavement leave
  • compassionate leave
  • maternity leave
  • overtime
  • parental leave and time off for dependants
  • paternity leave
  • sickness absence
  • time off for antenatal care
  • time off for employee representatives
  • time off for health and safety duties
  • time off for military service
  • time off for pension scheme trustees
  • time off for religious observance
  • time off for study or training
  • time off for trade union activities
  • time off to carry out public duties
  • working hours
 
working patterns
  • flexible working
  • homeworkers
  • jobsharers
  • part-time workers
  • temporary and seasonal workers
 
policies and procedures
  • capability procedures
  • disciplinary procedures
  • dress and appearance
  • email and internet policies
  • grievance procedures
  • outplacement
  • relocation
  • retirement
 
general rights
  • data protection
  • human rights
  • medical suspension
  • transfer of undertakings
  • TUPE
  • whistleblowing
 
employment tribunals and courts
  • compensation
  • costs
  • damages
  • employment tribunal forms
  • employment tribunal practice and procedure
  • preparing for hearings
  • time limits
  • tribunal jurisdiction
  • tribunal remedies
HR policy and strategy
management techniques
  • balanced scorecard
  • benchmarking
  • emotional intelligence
  • knowledge management
  • outsourcing
  • performance appraisal
  • performance management
  • total quality management
 
business challenges
  • adding value
  • contingency planning
  • cultural change
  • customer focus
  • integrating HR with organisational strategy
  • managing competitiveness
  • measuring HR effectiveness
  • mergers and acquisitions
  • organisational restructuring
  • regulatory compliance
 
work organisation
  • e-HR
  • homeworking/teleworking
  • information and communication technology
  • international assignments/expatriation
  • job design
  • nightworking
  • productivity
  • relocation
  • shiftworking
  • teamworking
  • work-life balance
  • workplace design
 
ethics and values
  • business ethics
  • codes of conduct
  • community involvement/volunteering
  • corporate social responsibility
  • employee fraud/dishonesty
  • organisational values
training and development
training tools and techniques
  • career planning
  • competencies
  • e-learning
  • management of training
  • mentoring and coaching
  • multiskilling
  • outdoor training
  • sabbaticals
  • skills needs
  • succession planning
  • talent management
  • training evaluation
  • work placements
 
employee groups and roles
  • apprentices
  • graduate training
  • leadership
  • management development
  • partners/directors
  • team training
 
training and vocational qualifications
  • 'A' levels
  • 'O' levels
  • BTEC
  • GCSEs
  • GNVQs
  • GSVQs
  • HNDs
  • MBAs
  • NVQs
  • professional qualifications
  • SVQs
  • university degrees
 
training standards and awards
  • Investors In People
  • National Training Awards
 
government and national initiatives
  • Individual Learning Accounts
  • industry training boards
  • Learndirect
  • Learning and Skills Councils
  • Lifelong Learning Partnerships
  • National Training Organisations
  • New Deal
  • Sector Skills Councils
contracts of employment
collective agreements
  • agreed variation to contracts
  • incorporated terms (collective)
 
continuity of employment
  • breaks in employment
  • change of employer and continuity
  • industrial action and continuity
  • military service and continuity
  • redundancy and continuity
 
contract types
  • agency workers
  • apprenticeship and training contracts
  • casual contracts
  • fixed-term contracts
  • indefinite contracts
  • part-time workers' contracts
  • task/event contracts
  • zero hours contracts
 
employment status
  • existence of employment relationship
  • self-employment
 
formation of the employment contract
  • binding offers
  • collateral warranties
  • consideration
  • counter offers
  • non-binding statements
  • withdrawal of offers
  • written particulars
  • written terms
 
staff handbooks
  • best practice in drafting handbooks
  • contractual status of handbook contents
 
terms of employment
  • discretionary terms
  • express terms
  • implied terms
  • incorporated terms (general)
  • terms implied by the courts
 
unfair contract terms
  • contracting out of death claims
  • contracting out of personal injury claims
  • unreasonable covenants
 
varying the contract of employment
  • dismissal and re-engagement
  • employee acceptance of new terms
  • imposition of changed terms
  • machinery to change terms
employee relations
employee relations challenges and tools
  • absence/attendance management
  • attitude surveys
  • change management
  • communication
  • employee involvement
  • job satisfaction
  • job security policies
  • morale and motivation
  • psychological contract
  • suggestion schemes
 
collective relations
  • business transfers
  • collective redundancies
  • employee representation (non-union)
  • European Works Councils
  • partnership at work
 
trade unions
  • collective agreements
  • industrial disputes
  • rights of recognised trade unions
  • role of trade unions
  • trade union members
  • trade union officials
 
industrial relations organisations
  • Acas
  • Central Arbitration Committee
equal opportunities
age
  • age limits for bringing claims
  • mandatory retirement ages
  • maximum/minimum recruitment ages
 
disability
  • disability harassment
  • duty to make reasonable adjustments
  • justification
  • knowledge of disability
  • less favourable treatment
  • meaning of disability
  • victimisation
 
race
  • direct discrimination
  • genuine occupational qualifications
  • indirect discrimination
  • positive discrimination
  • racial groups
  • racial harassment
  • victimisation
 
religion
  • direct discrimination
  • harassment and victimisation
  • indirect discrimination
 
sex
  • direct discrimination
  • genuine occupational qualifications
  • indirect discrimination
  • marital status
  • positive discrimination
  • pregnancy
  • sexual harassment
  • victimisation
 
sexual orientation
  • direct discrimination
  • harassment and victimisation
  • indirect discrimination
 
gender reassignment
  • diagnostic criteria
  • direct sex discrimination
  • genuine occupational qualifications
  • indirect sex discrimination
  • less favourable treatment
 
tribunal procedures and penalties
  • compensation
  • costs
  • damages
  • employment tribunal forms
  • employment tribunal practice and procedure
  • preparing for hearings
  • questionnaires
  • time limits
  • tribunal jurisdiction
  • tribunal remedies
 
equal opportunities policy and practice
  • equal opportunities monitoring
  • equal opportunities policies
health and safety
law and codes of practice
  • compulsory display of notices
  • control of substances hazardous to health
  • employers’ liability
  • employers’ responsibilities
  • insurance
  • penalties
  • reporting of injuries and diseases etc
 
substances
  • asbestos
  • building materials
  • chemicals
  • gas
  • latex
  • lead
  • notification of new substances
  • petrol
  • waste products
 
incidents
  • accidents
  • explosions
  • fire
  • first aid
  • road traffic accidents
  • slips, trips and falls
  • spills
 
plant, machinery and equipment
  • computers/display screen equipment
  • electrical tools
  • lifting equipment
  • machinery
  • medical equipment
  • personal protective equipment
  • pressure systems
 
health and safety management
  • counselling
  • employee assistance programmes
  • health and safety communication
  • health and safety information
  • health and safety investigations
  • health and safety procedures
  • health and safety professionals
  • health and safety questionnaires
  • health and safety reporting
  • health and safety strategies
  • health and safety training
  • reintegration/rehabilitation
  • risk management
  • safety representatives and safety committees
 
processes and activities
  • carriage of dangerous goods
  • diving
  • driving
  • manual handling
 
workplace environment
  • air conditioning
  • bullying and harassment
  • electricity
  • heat
  • homeworkers (health and safety)
  • noise
  • sick-building syndrome
  • smoking
  • vibration
  • violence
 
employee health
  • alcohol and drugs
  • asthma
  • cancer
  • depression
  • diseases (general)
  • flu and colds
  • headaches and migraines
  • hearing
  • heart disease
  • HIV/AIDS
  • mental health
  • musculoskeletal disorders
  • pre-menstrual syndrome
  • progressive conditions
  • respiratory conditions
  • skin conditions
  • stress
  • trauma
  • vision
  • voice damage
 
health and safety organisations
  • Health and Safety Commission
  • Health and Safety Executive
  • World Health Organisation
termination of employment
redundancy
  • alternative employment (offers)
  • redundancy payments
  • redundancy procedures
  • redundancy rights
 
dismissal
  • automatically unfair reasons for dismissal
  • constructive dismissal
  • fair dismissal procedures
  • fair reasons for dismissal
  • laying off
  • notice periods
  • unfair dismissal
  • written statement of reasons for dismissal
  • wrongful dismissal
 
frustration
  • imprisonment
  • injury
  • long-term illness
 
resignation
  • alumni networks
  • exit interviews
  • garden leave
  • separation questionnaires
 
payments on termination
  • accrued salary and holiday pay
  • final payments
  • payments in lieu of notice
  • redundancy payments
  • severance payments
 
business changes
  • termination and business transfers
  • termination and insolvency
 
retirement
  • compulsory retirement
  • early retirement
  • flexible retirement
  • retirement age
 
termination of fixed-term contracts
  • renewal
  • termination due to redundancy
  • termination on occurrence of particular event
  • termination on specified date
  • waiver clauses
 
tribunal procedures and penalties
  • compensation
  • costs
  • damages
  • employment tribunal forms
  • employment tribunal practice and procedure
  • preparing for hearings
  • time limits
  • tribunal jurisdiction
  • tribunal remedies
 
references
  • duties to the recipient of the reference
  • duties to the subject of the reference
  • reference checking





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