Note: Employee Assistance Programmes 2014: The cost of the employee assistance programme (EAP) per full-time employee (FTE) per year. EAPs are confidential services that help employees and managers cope with problems they encounter both inside and outside the workplace. EAPs usually provide a telephone helpline, where callers can discuss problems, together with information and advice on a wide range of personal, health and other issues. This XpertHR survey was conducted in June 2014.