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Dispute Resolution 2010: Disciplinary & Grievance

The 2010 IRS survey of disciplinary and grievance procedures and trends.

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Survey:	Dispute Resolution 2010: Disciplinary & Grievance	Date: 19-02-2010
Source:	XpertHR Surveys	More about this Survey

Survey questions

Do you have a formal written procedure for dealing with disciplinary action or grievances issues?

Do you have a formal written procedure for dealing with grievances?

Do you have a formal written procedure for dealing with disciplinary action?

Have you made changes to your grievance procedure following the April 2009 introduction of the Acas Code?

Have you made changes to your disciplinary procedure following the introduction of the Acas Code in April 2009?

How frequently have age discrimination issues been raised through your individual grievance procedure in the past two years?

How frequently have bullying/harassment issues been raised through your individual grievance procedure in the past two years?

How frequently have disability discrimination issues been raised through your individual grievance procedure in the past two years?

How frequently have grading issues been raised through your individual grievance procedure in the past two years?

How frequently have non-pay terms and conditions issues been raised through your individual grievance procedure in the past two years?

How frequently have pay issues been raised through your individual grievance procedure in the past two years?

How frequently have race discrimination issues been raised through your individual grievance procedure in the past two years?

How frequently have issues relating to relationship with colleagues been raised through your individual grievance procedure in the past two years?

How frequently have issues relating to relationship with managers been raised through your individual grievance procedure in the past two years?

How frequently have religion or belief issues been raised through your individual grievance procedure in the past two years?

How frequently have sex discrimination issues been raised through your individual grievance procedure in the past two years?

How frequently have sexual orientation discrimination issues been raised through your individual grievance procedure in the past two years?

How frequently have work allocation issues been raised through your individual grievance procedure in the past two years?

How frequently have working hours issues been raised through your individual grievance procedure in the past two years?

How often have employees exercised the right to be accompanied to a grievance meeting in the past two years?

Have any unresolved grievances resulted in an employment tribunal claim within the past two years?

Have any third parties been involved in any grievance procedures within the past two years?

How many times have third parties been involved in grievance procedures within the past two years?

Have any grievances resulted in the use of Pre-claim conciliation provided by Acas?

Is the Acas Pre-claim conciliation effective in resolving grievances?

Has the outcome of any grievance cases led to changes in HR practices or procedures in the past two years?

What are the most common issues that have been the subject of disciplinary action in the past two years?

How frequently have age discrimination issues been the subject of disciplinary action in the past two years?

How frequently have bullying/harassment issues been the subject of disciplinary action in the past two years?

How frequently have disability discrimination issues been the subject of disciplinary action in the past two years?

How frequently have general misconduct issues been the subject of disciplinary action in the past two years?

How frequently have health and safety infringements been the subject of disciplinary action in the past two years?

How frequently have e-mail/internet misuse issues been the subject of disciplinary action in the past two years?

How frequently have poor performance/capability issues been the subject of disciplinary action in the past two years?

How frequently have poor timekeeping issues been the subject of disciplinary action in the past two years?

How frequently have race discrimination issues been the subject of disciplinary action in the past two years?

How frequently have religion or belief discrimination issues been the subject of disciplinary action in the past two years?

How frequently have sex discrimination issues been the subject of disciplinary action in the past two years?

How frequently have sexual orientation discrimination issues been the subject of disciplinary action in the past two years?

How frequently has substance misuse been the subject of disciplinary action in the past two years?

How frequently have theft/fraud issues been the subject of disciplinary action in the past two years?

How frequently have violence issues been the subject of disciplinary action in the past two years?

How often have employees exercised the right to be accompanied to a disciplinary meeting in the past 12 months?

Do you use any sanctions (short of dismissal) as part of disciplinary action?

How many employment tribunal cases have you faced as a result of disciplinary action?

Have any disciplinary cases resulted in the use of Pre-claim conciliation provided by Acas?

How many disciplinary cases have resulted in the use of Acas Pre-claim conciliation?

Is Acas Pre-claim conciliation effective in resolving disciplinary cases?

What sort of training do line managers receive on grievance and disciplinary matters?

From which external sources have you sought external advice on disciplinary or grievance issues in the past two years?

What are your views on disciplinary and grievance procedures?

Do you agree with the following statement: "The new, shorter Acas Code of Practice makes it easier to handle individual grievances."

Do you agree with the following statement: "My organisation encourages line managers to deal informally with individual employment disputes."

Do you agree with the following statement: "Line managers are not proactive in dealing with disciplinary cases."

Do you agree with the following statement: "Mediation has been used effectively in my organisation to resolve individual disputes."

Do you agree with the following statement: "The new, shorter Acas Code of Practice makes it harder to deal with disciplinary cases."

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IRS 2010 dispute resolution survey: grievances and the new Acas code of practice

Managing Discipline 2011

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