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Energy supplier fairly dismissed employee recorded telling customer to "bugger off"

This report relates to 1 case(s)

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    Kennedy v E.ON Energy Solution ET/1901086/2013 (0 other reports)

Kennedy v E.ON Energy Solution ET/1901086/2013

unfair dismissal | misconduct | rudeness to customers

A large energy supplier has successfully defended an employment tribunal claim that it unfairly dismissed a customer services adviser who commonly hung up on customers and was recorded telling one customer to "bugger off".