Energy supplier fairly dismissed employee recorded telling customer to "bugger off"
This report relates to 1 case(s)
Kennedy v E.ON Energy Solution ET/1901086/2013 (0 other reports)
Kennedy v E.ON Energy Solution ET/1901086/2013
unfair dismissal | misconduct | rudeness to customers
A large energy supplier has successfully defended an employment tribunal claim that it unfairly dismissed a customer services adviser who commonly hung up on customers and was recorded telling one customer to "bugger off".