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Fair dismissal of climbing instructor who "momentarily lost his cool" with customer

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    O'Donnell v High Sports Group Ltd ET/2314518/2013 (0 other reports)

O'Donnell v High Sports Group Ltd ET/2314518/2013

unfair dismissal | misconduct | argument with customer

An employee's inappropriate behaviour towards a customer can clearly be a fair reason for dismissal, as the unsuccessful claimant in this tribunal case found out.