Immigration Act 2016: English-language requirement for customer-facing workers in the public sector

Implementation date: Autumn 2016

Section 77 of the Immigration Act 2016 introduces a new requirement that workers in the public sector in customer-facing roles speak fluent English. The English-language requirement also applies to agency workers where the public-sector body is the hirer.

The Government has published a draft code of practice that provides further guidance for employers.