Customer story: Accenture


Team licence opens up XpertHR resources to every member of Accenture's HR department

The challenge

In addition to having an HR and employment law resource that supported her own needs as Industrial relations manager, Linda Gregory was keen for her entire HR department to be able to access reliable and up-to-date guidance they could utilise in their roles, and also support the conversations they were having with staff.

There are approximately 100 members of the HR team, including generalists, employee relations specialists and reward specialists, as well as legal consultants and health and safety professionals. Linda had the challenge of wanting to give all of these colleagues access to the resources they wanted and needed, without exceeding the budget.

The solution

Accenture have been a customer of XpertHR since 2008, previously giving six licences to select members of the HR team. At their last renewal, the new team licence structure was introduced to Linda as an option that would help her get maximum value from the service, as well as open it up to her entire HR department. Linda was able to demonstrate the value this would offer to the business and how it would allow for a consistent resource to be embedded in their organisation.

A team licence provides unrestricted access to XpertHR for the entire team so that all Linda's colleagues can benefit from the full range of best practice and legal compliance support that is available. Feedback has been extremely positive especially from HR staff that work from home or are often out of the office. Linda says: "XpertHR means they are able to access the information they need from anywhere, which is much more versatile than having to refer to hard copies or research different resources."

Several of her junior team members have also benefitted from being able to use the service for their studies and CIPD qualifications, as well as their work.

"It's a one-stop shop for all the HR resources we need," says Linda, "and I am delighted with the team licence. It's more cost effective and easier to administrate. I wouldn't be without it."

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Customer details

Linda Gregory
Industrial relations manager
Accenture UK & Ireland
Private sector > Management and consulting
Organisation size:
8,686 employees

It's a one-stop shop for all the HR resources we need and I am delighted with the team licence. It's more cost effective and easier to administrate. I wouldn't be without it.


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