The second part of our investigation into workplace conflict outside the formal discipline and grievance arena looks at the techniques and tools employers use to manage it. It also contains some findings on the use of Acas's early conciliation scheme.
Workforce absence is an issue of enduring concern for employers. Our round-up of initiatives that organisations are taking to manage employee absence focuses on the most effective techniques in tackling the issue.
The latest XpertHR research on sickness absence reveals employers' absence levels and costs for 2012, and provides benchmarking data on sector and industry absence rates. It also examines employer action to reduce sickness absence.
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