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Friend or foe? The right to request flexible working

HR Prospects survey, part 6

The new statutory entitlement for parents of young or disabled children to request flexible working is expected to boost staff retention, but employers remain concerned about the headaches associated with the provisions.


Key points

  • The overwhelming majority - some 85.6% of surveyed employers - reported that they would be introducing new procedures to deal with requests for flexible working as a result of the recent legislative change in this area.

  • The workload for HR and line managers in terms of dealing with requests looks set to increase heavily, with 73% expecting an increase in requests for flexible working.