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Grievances and the new Acas code of practice: 2010 dispute resolution survey

Author: Rachel Suff

Our latest research examines the steps taken by employers to manage employee grievances and avoid unnecessary employment tribunal claims. We talk to Acas and Unison about how the new Acas code of practice is working. 

Key points

  • The IRS sample of 197 organisations have handled 3,791 employee grievances through formal processes over the previous two years.
  • All but three of the 197 organisations taking part have a formal written procedure for dealing with individual employee grievances.