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Managing change survey 2010: the role of HR

Author: Charlotte Wolff

Our research finds that HR professionals want to be involved as early as possible in organisational change, so they can influence the way that change is managed, minimise the negative impact on employees, and improve the success rates of such programmes. 

Key points

  • HR teams are more likely to be involved in the planning and implementation of change, as opposed to the initial stage, when the foundations for change are first being laid.
  • Half of the HR professionals responding to our survey believe that HR expertise is not used to its full potential; the most common issue being that it is under-used at the earliest, pre-planning phase.