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Survey: Employers' use of employment agencies and recruitment agencies 2009

Employers' practices in using employment agencies and recruitment agencies are investigated in this 2009 IRS survey, which examines their reasons for using agencies and the criteria applied when selecting them, together with the most popular services, satisfaction levels and other factors.

Key points

  • This article is based on an IRS survey of 148 employers about the use of employment agencies and recruitment agencies.
  • Employers tend to use agencies for both temporary workers and direct recruits. Most employers have taken on agency temps as direct recruits. Of this group, only one in seven paid the agency's full transfer fee.
  • The main reasons for using agencies include: access to candidates and temps already registered with them; speed; avoiding the large number of applications that advertising would produce; and being able to obtain suitable staff.