Inform an employee who has made a statutory flexible working request that he or she is not eligible to do so

Key points

  • Where an employee has made a statutory request for flexible working, but is not eligible to do so, the employer should write to the individual explaining the reasons for this.
  • For example, the individual may have insufficient service with the organisation, or may have made a previous statutory request for flexible working within the previous year.
  • The employer may be willing to consider the application regardless of the employee's ineligibility to make a request under the statutory procedure.

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