Under a shift swap system, employees can swap shifts with colleagues doing the same type of work at different times of the day.
If this is acceptable to the employer, it should establish a policy to manage swaps in such a way as to ensure that work is covered in terms of skills and capability as well as resourcing.
The materials and information included in the XpertHR service are provided for reference purposes only. They are not intended either as a substitute for professional advice or judgment or to provide legal or other advice with respect to particular circumstances. Use of the service is subject to our terms and conditions.