Introduce return-to-work interviews as part of organisational procedure
- Return-to-work interviews are consistently cited as one of the most successful tools in managing sickness absence. They encourage early intervention in potentially difficult situations, as well as promoting open communication between employees and managers.
- Conducting return-to-work interviews should be part of an organisation's overall absence management policy. Interviews should be based on a prepared schedule of questions and the employer should keep appropriate records of what is discussed.