Manage the situation where staff are refusing to work with a colleague

Key points

  • If staff are refusing to work with a colleague, the employer should promptly investigate the reasons behind the breakdown in relations and consider what action it can take to alleviate the situation.
  • The appropriate action will depend on the reason for the breakdown, and may involve allaying fears or concerns, or even possible disciplinary action if the behaviour amounts to bullying or harassment.
  • Where staff are applying pressure on the employer to dismiss their colleague, in limited circumstances it may be fair for the employer to dismiss the employee on the ground of "some other substantial reason".

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