Absence/attendance management

Noelle MurphyEditor's message: As well as resulting in increased salary, overtime and temporary cover costs, employee absence can have a negative impact on productivity, customer-service levels and staff motivation. While most employees will naturally be off sick at some stage, if your organisation is to remain productive and competitive, it needs to proactively manage its absence rates.

To do this it requires an effective absence management policy and procedure. The cornerstone of this will be the accurate recording and measurement of absence, with triggers set to initiate absence management action when an employee's absence reaches the defined level.

Key too is ensuring that line managers hold a return-to-work interview after each incidence of sickness absence. Not only can this provide an opportunity to check on the employee's wellbeing and potentially uncover any underlying reasons behind the absence, but it can also discourage casual absence.

Noelle Murphy, senior HR practice editor

New and updated

  • Date:
    8 May 2017
    Type:
    Legal guidance

    A watertight long-term sickness absence policy can give employees who are off work for an extended period the best chance of returning to work, and reduce the risk of employers facing disability discrimination or unfair dismissal claims. How should employers formulate their long-term sickness absence policy?

  • Date:
    4 May 2017
    Type:
    Legal guidance

    Putting together a short-term sickness absence policy can be one of the most daunting tasks an HR professional can face. We take you step by step through what a typical short-term sickness absence policy should contain.

  • Podcast: Long-term sickness absence in the workplace

    Date:
    28 April 2017
    Type:
    Audio and video

    In this week's podcast, we discuss some key considerations for employers when dealing with an employee on long-term sickness absence.

  • Short-term sickness absence policy

    Type:
    Policies and documents

    A model policy to set out your organisation's approach to short-term sickness absence. The policy covers: expectations on line managers; guidelines for employees; sickness absence notification and evidence; sick pay; time off for medical appointments; return to work after sickness absence; pregnancy- and disability-related absences; holiday and sick leave; obtaining medical advice; sickness absence management triggers; warnings and dismissal; and appeals.

  • Long-term sickness absence policy

    Type:
    Policies and documents

    A model policy to set out your organisation's approach to long-term sickness absence. The policy covers: expectations on line managers; guidelines for employees; medical evidence; keeping in touch with the employee; sick pay; holiday and sick leave; obtaining medical advice; sickness absence management triggers; long-term sickness absence formal meetings; dismissal and appeals; return to work after sickness absence; pregnancy and disability-related absences; ill-health retirement; and terminal illness.

  • Letter inviting an employee to a stage 1 long-term sickness absence meeting

    Type:
    Policies and documents

    A model letter inviting an employee to a stage 1 long-term sickness absence formal review meeting.

  • Order of proceedings for a stage 1 long-term sickness absence meeting

    Type:
    Policies and documents

    A model order of proceedings setting out the process to be followed during a stage 1 long-term sickness absence formal review meeting.

  • Letter confirming the outcome of a stage 1 long-term sickness absence meeting

    Type:
    Policies and documents

    A model letter informing an employee of the outcome of a stage 1 long-term sickness absence formal review meeting.

  • Letter inviting an employee to a stage 2 long-term sickness absence meeting

    Type:
    Policies and documents

    A model letter inviting an employee to a stage 2 long-term sickness absence formal review meeting.

  • Order of proceedings for a stage 2 long-term sickness absence meeting

    Type:
    Policies and documents

    A model order of proceedings setting out the process to be followed during a stage 2 long-term sickness absence formal review meeting.