Updated to include information on the EAT decision in Department for Work and Pensions v Brindley on the importance of careful drafting in settlement agreements.
Good practice guidance discussing the benefits of using mediation to resolve workplace disputes, the situations that are suitable for mediation, the principles of mediation and how to set up a mediation initiative in the workplace.
Definition from the XpertHR glossary.
In this report on the 2011 XpertHR managing workplace conflict survey, we look at the type of mediation practices used by employers and examine the range of issues and situations where mediation can be used to best effect.
A model mediation policy, which deals with the relationship with disciplinary and grievance procedures, when mediation may be used, appointing a mediator, mediation agreements, settlement agreements and confidentiality.
A model mediation agreement, which deals with the parties, the dispute, the mediation, the mediator, other participants, confidentiality, privelege, settlement, costs of the mediation, and law and jurisidiction.
A model contract clause to give the option for workplace disputes that arise, such as under a disciplinary or grievance procedure, to be resolved through mediation.
HR and legal information and guidance relating to mediation.