Editor's message: Historically associated with the manufacturing and industrial sectors and organisations that provide a 24-hour service, such as utilities and emergency services, shift working is increasingly being used in service industries to meet the demands of a 24-hour society.
Careful consideration needs to be given to the most appropriate type of shift pattern and the premiums that will be paid to shift workers. XpertHR has practical guidance on setting up, managing and reviewing a shift system and key resources on shift pay.
Clio Springer, senior employment law editor
Our latest research investigates the most common shift patterns and looks at the hours, rotations and pay of shift workers.
Practical guidance on employing shift workers, including shift patterns; shift premiums; and night work.
Definition from the XpertHR glossary.
Shift-working arrangements can be complex, involving various start and finish times, and shift rotations, but they continue to be used by companies to meet business needs and to match staffing with variable demand for goods and services.
Shift premiums remain stable, with few employers further enhancing pay for shift working, but, nevertheless, working antisocial hours or on alternating shift systems continues to merit additional reward, which can boost earnings by as much as 50%.
Shift working covers a plethora of working arrangements and our research illustrates that, despite the difficult economic background prevailing over the past year, this type of working remains a central part of the employment landscape.
Good practice guidance discussing the importance of flexible working, the issues involved in drawing up an organisational policy and the main types of flexible working.
A model policy to set out the process by which employees can agree to swap shifts with colleagues.
HR and legal information and guidance relating to shiftwork.