Customer service training

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  • How e-learning can boost sales and improve employee retention

    8 September 2010
    Case studies

    Sky's "Get up to speed" e-learning portal has reduced the broadcaster's staff induction time by one week and improved retention and performance among new joiners. A similar solution introduced by wholesaler Spicers has helped boost sales among its distributors.

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HR and legal information and guidance relating to customer service training.