Latest research from XpertHR investigates the diverse ways in which competencies - that is, the skills, knowledge and behaviours possessed by employees - may be used to help drive high levels of organisational performance.
Our research finds that employers are most likely to use competencies in performance management, recruitment and training, and these are also the areas in which they think the use of competencies are most beneficial.
Our research finds that competencies are used widely used, yet evidence suggests that line managers often lack the willingness or skill to use them effectively.
Consultant John Milsom explores the latest trends and future relevance of employers' use of behavioural competency frameworks, such as their valuable role in communicating corporate values and objectives, and in fostering employee engagement.
HR and legal information and guidance relating to competencies.