Gary Bates

Gary Bates is a director at leading drama-based training company, Steps. He is passionate about using drama and the skills of professional actors to shift fundamentally people's mindset and inspire real behavioural change.

Gary has worked with a wide range of organisations including Sky, Vodafone, British Airways, Barclays, Council of Europe, Linklaters, RNLI and The Co-operative Group, helping them to embed key values and behaviours. In addition to being a highly skilled designer of learning programmes, Gary is also an engaging facilitator and actor and has delivered programmes across the globe.

Steps is a leading provider of experiential drama-based training with over 20 years' experience. The company specialises in developing facilitated interactive learning, using drama, to inspire people to act differently. Programmes are tailored to each client, covering areas including diversity, performance management, challenging conversations and customer service.