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Key trends and issues in employers' use of behavioural competencies

Consultant John Milsom explores the latest trends and future relevance of employers' use of behavioural competency frameworks, such as their valuable role in communicating corporate values and objectives, and in fostering employee engagement.

Key points

  • This article analyses important trends in employers' use of behavioural competencies, including: aligning them with corporate values and strategic objectives; using them to promote employee engagement and motivation; giving priority to keeping competencies up to date; greater willingness to use external consultants to help design competency frameworks; reflecting cultural diversity in frameworks; and moving towards simpler, more focused sets of competencies.