Updated to reflect new and emerging practices relating to artificial intelligence and increased used of technology in administering and delivering assessment centres.
Updated to include recent research and additional practical guidance on policies and procedures, career development and progression, and bullying and harassment.
Updated to include additional information on barriers to equality, diversity and inclusion, the 2020 Hampton-Alexander review, policies and procedures, and recent research and current practice on gender equality and diversity.
Updated to include information on how HR can apply the principles of workforce planning while navigating the workforce changes resulting from the coronavirus (COVID-19) pandemic.
Updated to include a case study about a targeted recruitment campaign at a hotel group.
Updated to include a case study about how one organisation is developing its future managers to retain talent.