Good practice manual

Clear, simply written guidance on good practice in HR and people management.

This tool:

Examines and explains the policies and practices used by high-performing organisations to engage their staff, deliver business objectives and outperform the competition.
Includes case studies to provide a practical addition to the guidance.

New and updated

Workforce planning

Guidance on workforce planning, including practical advice on each step of the process as well as suggested approaches for dealing with the uncertainty organisations face in planning, and the need for workforce flexibility.
Financial wellbeing

Updated to include a case study about how one organisation introduced a workplace ISA to help its employees get on the housing ladder.
Recruitment selection techniques

Updated to include a case study about a targeted recruitment campaign at a hotel group.
Promoting employees

Updated to include a case study about how one organisation is developing its future managers to retain talent.
Whistleblowing

Updated to include additional information in determining the reason for dismissal in whistleblowing cases.
Coaching

Good practice guidance discussing the use of coaching in workplace settings to raise employees' awareness of different perspectives and increase their ability to take responsibility for their own development.
Gender

Updated to reflect the latest gender pay gap figures, as reported in the Annual Survey of Hours and Earnings 2019.
Sexual orientation

Updated to include additional practical guidance on policies and procedures, career development, and employee networks.
Religion and belief

Updated to include recent research on the general principles of effective practice, and further examples of current practice in relation to religion and belief including raising awareness, recruitment and selection, and dress codes.
Flexible working

Updated to include a case study on a framework for flexible working arrangements implemented by PwC.

You said it...

The XpertHR good practice guides are excellent and are a great tool within the workplace to help managers learn and understand HR processes.

Jacqui McCulla, group HR manager, Inspired Gaming (UK) Ltd

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