Benchmarking

HR Roles and Responsibilities 2012

The 2011/2012 XpertHR survey of HR functions, what they do, and how they do it. Includes data on HR benchmarks such as: Ratio of HR staff to employees; HR budgets; and HR department effectiveness. The survey is based on responses from 334 HR practitioners, covering a combined workforce of 360,604 employees.

Survey questions

What type of HR staff does your organisation employ?
How many HR directors do you employ?
How many senior function heads do you employ?
How many function heads do you employ?
How many department managers do you employ?
How many section managers do you employ?
How many section leaders do you employ?
How many senior HR officers do you employ?
How many HR officers do you employ?
How many HR assistants do you employ?
How many assistants/trainees do you employ in your HR function?
How many junior clerical staff do you employ in your HR function?
How many HR staff does your organisation employ?
Why have HR staff numbers changed?
What functional specialisms do your HR staff possess?
Are HR staff expected to hold a relevant formal qualification?
- Are HR directors expected to hold a relevant formal qualification?
- Are senior function heads expected to hold a relevant formal qualification?
- Are function heads expected to hold a relevant formal qualification?
- Are department managers expected to hold a relevant formal qualification?
- Are section managers expected to hold a relevant formal qualification?
- Are section leaders expected to hold a relevant formal qualification?
- Are senior HR officers expected to hold a relevant formal qualification?
- Are HR officers expected to hold a relevant formal qualification?
- Are HR assistants expected to hold a relevant formal qualification?
- Are assistants/trainees in your HR function expected to hold a relevant formal qualification?
- Are junior clerical staff in your HR function expected to hold a relevant formal qualification?
What is the highest level at which HR is represented?
To whom does the most senior HR executive report?
Who is responsible for key people management activities?
- Who is responsible for employee administration?
- Who is responsible for employee relations?
- Who is responsible for equal opportunities?
- Who is responsible for handling legal issues?
- Who in HR is responsible for learning and development?
- Who in HR is responsible for pay-setting?
- Who is responsible for performance?
- Who is responsible for staffing?
Who in HR is responsible for key HR activities?
- Who in HR is responsible for reward/compensation and benefits?
- Who in HR is responsible for recruitment and selection?
- Who in HR is responsible for learning and development?
- Who in HR is responsible for organisational development?
- Who in HR is responsible for employee relations?
Do you have a documented HR strategy?
How does your HR strategy relate to the main organisational strategy?
Do you measure the effectiveness of the HR function?
How do you assess HR effectiveness?
How effective is your organisation's HR department?
What percentage of overall HR time is spent on strategic activities?
What percentage of overall HR time is spent on business consultancy?
What percentage of overall HR time is spent on administration?
What percentage of overall HR time is spent on keeping up to date with legislative and other procedural changes?
What percentage of overall HR time is spent on recruitment?
What percentage of overall HR time is spent on training activities?
What percentage of overall HR time is spent on health and safety activities?
What percentage of overall HR time is spent on other activities?
Does your HR function have its own budget?
What is the annual HR department running costs budget?
What is the annual organisational HR activities budget?
How did last year's actual spend compare with the HR budget?
- How did last year's actual spend on HR running costs compare with the budget?
- How did last year's actual spend on all HR activities compare with the budget?
How has the HR budget changed over the past two years?
- How has the HR budget for HR running costs changed over the past two years?
- How has the HR budget for all HR activities changed over the past two years?
How do you expect the level of the HR budget to change over the next two years?
- How do you expect the level of the HR budget for HR running costs to change?
- How do you expect the level of the HR budget for all HR activities to change?
How has HR's influence changed over the past two years?
What is the ratio of employees to HR staff?
What is the ratio of non-managerial to managerial HR roles?
What is the annual HR department running costs budget per employee?
What is the annual HR department running costs budget per HR staff member?
What is the annual HR activities budget per employee?
What is the annual HR activities budget per HR staff member?

Additional information

Date:: 02 December 2011
Source:: XpertHR Surveys
Participants:: 334

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